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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Thanks for the easy ticket experience. Delivery was quick and we enjoyed our time.
Lots of fun, people were very helpful; beer prices way too high
When purchasing on this app it does not give you the itemization of cost until after purchased. Then they do not allow refunds. So, you hit with a service fee of $150 which is basically the same price as the ticket.
It was fairly easy to reserve our tickets Online. Just hope everything will work well when we will attend our reservation.
The cost of my tickets was almost double as the fees didn't show until after I purchased it. I would not buy through this site again.
Why are we waiting until June 23rd for mobile ticket delivery. And too much junk mail for other events.
No issues. Smooth transaction. Everything is fine now and I hope it's smooth in the day of the event
Easy to use. ****************************************
It was very easy to decide where we want to sit. Simple to pay. We are looking forward to the concert
Buying the tickets were easy and I had great service. Try it out for yourself
It was easy. I just want to know if I get the tickets emailed to me.
Two emails telling me that I was confirmed and that I could get another email (the third) telling me more. I just confirmed on the third email that I got a confirmation and was directed to a satisfaction survey. Really, can't imagine the team thinking this made sense
Even though I haven't received the actual tickets yet, I received a confirmation email confirming that they had received my order for the tickets
Very unhappy that the tickets are delayed well beyond the purchase date
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members