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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Tired of apps for the simplest of transactions. Why can't we just use cash or card at the gate?
I truly wish that it were this simple to order tickets with other companies. Great job - keep up the great work!
No complaints here. Everything went great and I'm super excited for this experience.
Stop asking people to do reviews. It annoys them. We don't like it.
Easy to order tickets I just went to the website and purchased my ticket
No issues with purchase or site to purchase ticket other than additional fees
Last minute purchase, for parking, and it was a really good experience!
Options being offered was clear for customers and I got the confirmation email shortly after purchasing them.
I am very confused about how I will actually receive the tickets that I purchased
The ticket says $45 for 1. What is the total charge to my credit card?
Got nervous it was a scam from the reviews on the internet. But it worked
Wish the theatre map was more detailed. Was harder to find seats that I wanted
Easy to navigate, purchase was simple. I would recommend your site to others
The whole process was quick and simple. Ordering was easy, and results were fast.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members