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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The graphic showing section, floor, and lawn seating/admission remains highlighted on the first place you click but when you scroll filters the area of the tickets you buy will change without the graphic adjusting. I don't mind lawn tickets but if you're not paying attention you may end up buying tickets at the back when the little graphic still has the front section highlighted.
I was a first time user and didn't receive the Ticket transfer on the date specified. Late that night I used the Live Chat feature which in the end referred me to the email that I hadn't received. The next morning when I still hadn't received anything I did the Live Chat feature again, and eventually I was connected to a live agent. It was then, that she sent the Ticket Transfer link and it worked. I just happened to have a frustrating experience, but luckily the issue was resolved several hours before the show.
Firstly I didn't realize tickets and fees were in US dollars even though the venue is in Canada. It resulted in a bit of sticker shock when I checked out. The there was a problem in that the tickets were purchased as a birthday gift but tickets need to go onto a mobile device connected to my phone. So, other than giving my phone to the recipient the night of the concert, I don't know how we manage this. This policy of putting tickets on a mobile device makes me nervous at the best of times. What if I lose the phone between now and October?
Buying as a gift so using a mobile device complicates things
Since it was my first time buying on line I had a little miss understanding. I couldn't figure out why I did not get the exact seating number if my purchase. My inquiry was resolved after my tickets were assigned. Didn't know why it's not the same as a movie theater purchase. All is good … so far lol
The tickets I bought early through this site were no more expensive than the general public ticket release price 3 days later
Surprised to discovery that the price is on USD. It was not clear on the site.
Price double than the normal on in Evenko.
And not possible to cancel the order.
Web page easy to navigate. Looked at seating chart, ordered the tickets. Check out was easy and fast. Confirmation and tickets arrived shortly after. Nice, easy, and fast.
So far so good, 1st experience with tickets to go. Hope all goes smoothly when tickets transferred or customer service will be necessary.
Easier than I thought but US dollars, ouch!
👍...
Cancèle ou crédit le montant, je ne suis pas a l'aise de faire de la revente moi j'aime pas faire avoir le monde, je suis une personne généreuse la vie est très dur avec l'argent!..
I thought I was buying from Ticketmaster. I was buying from someone that sold their tickets back Ticketmaster. I'm new at this. Everything turned out all good. I'm sitting here waiting for the concert to begin.
I was actually a little nervous about the delivery of our tickets as it was communicated that I would receive them by the day before the event (which was still over 2 months away). The tickets eneded up being transfered to me within 48 hours. As stated by others, I don't wish I had known the price was in American dollars, but I should have looked into that.
All good.
I didn't realize that you would not provide a ticket delivery date. All of the other sites such as Vivid Seats provide my ticket within a day of the purchase. What's the hold up?
This is my first time on the site. It was easy to navigate. I wished that there was a seating chart like as some other venues but apparently the Rivers Casino venue does not have that option.
I was unable to get a confirmation on my ticket. It is 1 day before the event and I still do not have my ticket. This is worrying me.
It was indicated that the seats would be between 1-16. Section 208 Row CC.
My tickets are #17 and 18. I am very disappointed as I ordered ASAP hoping for better seats. The price was very high for these seats.
Le montant supérieur au prix des billets m'a procuré une insatisfaction.
Merci du service reçu,,,,,,,
It seems that everything is good, I am always a bit nervous when I don't have the product in hand after I have paid for it and the email states I will receive the tickets the day before the event, which is a bit interesting for me.
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This is a convoluted process by which I get a confirmation email then I have to confirm the confirmation email and somewhere along the line. I'm sending another email where I can access my tickets. It's all extremely confusing. It almost feels like a scam. All I would like is my tickets with some form of QR code or barcode that can be scanned upon entry. I've now been told that I need to wait for five months to receive that. That it's gonna come from some other place. I have no idea what's going on or when or if I will be able to access my tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members