Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was easy and fast and we had an amazing time. I had no issues with placing my order.
I don't have anything to add about this experience thank you
Was good until received multiple review requests which appear to be required in order to receive the tickets.
I have received my confirmation email but I haven't received my parking ticket yet.
I was unsure of how to allow my granddaughter use the tickets I purchased. They are her birthday gift.
I am still not sure. The instructions are not intuitive. I think they should clearly explained.
Super quick and easy ticket purchase. From start to finish.
Could be easier Should have the tickets already this way wouldn't have to deal with it again
I'd rather support any other ticket service other than Ticketmaster.
So, this is good, easy access and everything, it's just scary for me that the seller will give and transfer the tickets the same day as the venue, and i know it's not this page's fault so it's okay!
At first I didn't realize that the tickets were a re-sale from the original purchaser. So, I was a little taken back when I got an email informing me that "so and so" will be transferring the tickets momentarily. Well, it turned out to be a good experience and the tickets were promptly transferred to me. Follow up emails helped me feel secure about the transaction.
I like it and it was very easy. It walked you through everything.
Easy i really enjoyed it im so excited i bought two tickets for me and my bf
I received 4 tickets to the ASU v Arkansas football game via email. Please advise if something else is needed from me here.
It was easy to buy the tickets but the fees are too much and dynamic pricing the stealing.
Thanks very easy and fast but charge is expensive but no need to go
I don't like that I have to wait until 2 days before the show to receive my mobile tickets. Why can't they just send them now? They are mobile… makes me worry I won't get them, then have to find more.
I had no problems purchasing the tickets. I have questioned why they haven't been delivered yet, but didn't receive an answer.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

