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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,573 reviews

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Michigan
1 review
0 helpful votes
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Great service
May 4, 2025

It was easy and fast and we had an amazing time. I had no issues with placing my order.

Date of experience: April 24, 2025
Massachusetts
1 review
0 helpful votes
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Luke Bryan
May 4, 2025

I don't have anything to add about this experience thank you

Date of experience: April 24, 2025
Kansas
1 review
0 helpful votes
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Horrible
May 4, 2025

I'll never do this again …. I got the email but no QR code that was required. So I lost over $15 very poor service

Date of experience: April 24, 2025
Texas
1 review
0 helpful votes
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Was good until received multiple review requests which appear to be required in order to receive the tickets.

Date of experience: April 24, 2025
California
1 review
0 helpful votes
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Good
May 4, 2025

It was a really good experience, it was super easy to do and was really straightforward.

Date of experience: April 24, 2025
Georgia
1 review
0 helpful votes
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Not sure yet!
May 4, 2025

I have received my confirmation email but I haven't received my parking ticket yet.

Date of experience: April 24, 2025
Georgia
1 review
0 helpful votes
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Easy
May 4, 2025

Super easy to work the website was able to find exactly what I was looking for with ease

Date of experience: April 24, 2025
Washington
1 review
0 helpful votes
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Gifting tickets
May 4, 2025

I was unsure of how to allow my granddaughter use the tickets I purchased. They are her birthday gift.
I am still not sure. The instructions are not intuitive. I think they should clearly explained.

Date of experience: April 24, 2025
Missouri
1 review
0 helpful votes
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Super easy ticket purchase
May 4, 2025

Super quick and easy ticket purchase. From start to finish.

Date of experience: April 24, 2025
Canada
1 review
0 helpful votes
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Good
May 4, 2025

Could be easier Should have the tickets already this way wouldn't have to deal with it again

Date of experience: April 24, 2025
New Mexico
1 review
0 helpful votes
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Easy to navigate, easy to buy.
May 4, 2025

I'd rather support any other ticket service other than Ticketmaster.

Date of experience: April 24, 2025
California
1 review
0 helpful votes
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Good but i'm scared lol
May 4, 2025

So, this is good, easy access and everything, it's just scary for me that the seller will give and transfer the tickets the same day as the venue, and i know it's not this page's fault so it's okay!

Date of experience: April 24, 2025
California
4 reviews
3 helpful votes
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Highly recommend!
May 4, 2025
Updated review

At first I didn't realize that the tickets were a re-sale from the original purchaser. So, I was a little taken back when I got an email informing me that "so and so" will be transferring the tickets momentarily. Well, it turned out to be a good experience and the tickets were promptly transferred to me. Follow up emails helped me feel secure about the transaction.

Date of experience: April 24, 2025

Good but pricey
April 25, 2025
Previous review

Good but pricey

Date of experience: April 15, 2025
South Carolina
1 review
0 helpful votes
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It was easy and explained everything.
May 4, 2025
Updated review

I like it and it was very easy. It walked you through everything.

Date of experience: April 24, 2025

Review
February 3, 2025
Previous review

Easy i really enjoyed it im so excited i bought two tickets for me and my bf

Date of experience: February 12, 2025
Arkansas
1 review
0 helpful votes
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Confirming Receipt of Tickets
May 4, 2025

I received 4 tickets to the ASU v Arkansas football game via email. Please advise if something else is needed from me here.

Date of experience: April 24, 2025
Pennsylvania
1 review
0 helpful votes
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The Fees are too much.
May 4, 2025

It was easy to buy the tickets but the fees are too much and dynamic pricing the stealing.

Date of experience: April 18, 2025
Mexico
1 review
0 helpful votes
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Bwjrkrkr
May 4, 2025
Updated review

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Date of experience: April 24, 2025

Thanks very fast and easy
April 24, 2025
Previous review

Thanks very easy and fast but charge is expensive but no need to go

Date of experience: April 14, 2025
Wisconsin
1 review
0 helpful votes
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Too expensive
May 4, 2025

The ticket were 26.00 more then any other site and could not get refund

Date of experience: April 24, 2025
Missouri
1 review
0 helpful votes
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Waiting for tickets
May 4, 2025

I don't like that I have to wait until 2 days before the show to receive my mobile tickets. Why can't they just send them now? They are mobile… makes me worry I won't get them, then have to find more.

Date of experience: April 30, 2025
North Dakota
1 review
0 helpful votes
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Quick and Easy
May 4, 2025

I had no problems purchasing the tickets. I have questioned why they haven't been delivered yet, but didn't receive an answer.

Date of experience: April 17, 2025