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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The prices on these websites are shown in USD, which is misleading (especially for an event in Montreal). On top of that, they're much higher than other sites. It's absolutely ridiculous.
This is the first time I've used this vendor. But I would recommend the site. The tickets were ultimately delivered through Ticketmaster.
I ordered tickets many times and very satisfied with the process. Customer service answer my emails promptly and I can print my tickets with no issues thanks to their instructions. Thank you!
I bought tickets …………………………………………………………………………….,,,,,,,,
This was a very quick and easy way to buy a parking pass for the ball game.
What am I confirming? I don't have my tickets, my bank called me right away for fraudulent activity after my purchase, tried to cancel but the deal was done
So far, it's been fine, not much more to comment on. First time using this way of purchasing tickets.
I wish I would have researched more. I found better tickets for a cheaper price after purchasing these.
My ticket was cancelled, but they handled it well and I bought it again
Bought a $27 ticket. After "fees" it was over $70. Will not use this service again.
Search, transaction and confirmation of payment was quick and easy. But it would have been beneficial in my case to know before hand that all sales were final. And now because of a conflict in my schedule I will be stuck re-selling the ticket via another website.
Received my tickets and was able to add to my apple wallet. I really appreciate how quick the service was
Finding seating and purchasing ticket went smoothly however, the service fee amount was not shown until transaction completed. This fee should be clearly shown before transaction completion.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members