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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Fantastic never have any problems and can't complain...
Easy to navigate and purchase!
Purchased tickets in favorable location and in a timely manner.
Prompt delivery of ticket and purchase follow up. Would use the service again.
I was notified that I needed to contact TicketsOnSale. The phone call was fast and they fixed the problem (tickets were no longer available, so they replaced with comparable tickets.
I may be slow but that purchase was tooooo exhausting. Filling up space to hit fifty characters. Enough?
Very efficient and easy to use. It is not the first time i use this service.
I tried going to Ticketmaster to buy concert tickets and was sent to this site instead. I didn't realize it until after I submitted payment. The total, which I wasn't given a summary of charges, was significantly more than originally stated. I am currently disputing it with my credit card company.
Yes, I know I need a hotel, you don't need to tell me so many times...
Good and wonderful and easy thanks very nice wonderful great
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members