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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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So far, it's been fine, not much more to comment on. First time using this way of purchasing tickets.
I wish I would have researched more. I found better tickets for a cheaper price after purchasing these.
My ticket was cancelled, but they handled it well and I bought it again
Bought a $27 ticket. After "fees" it was over $70. Will not use this service again.
Search, transaction and confirmation of payment was quick and easy. But it would have been beneficial in my case to know before hand that all sales were final. And now because of a conflict in my schedule I will be stuck re-selling the ticket via another website.
Received my tickets and was able to add to my apple wallet. I really appreciate how quick the service was
Finding seating and purchasing ticket went smoothly however, the service fee amount was not shown until transaction completed. This fee should be clearly shown before transaction completion.
It was easy and fast and we had an amazing time. I had no issues with placing my order.
I don't have anything to add about this experience thank you
Was good until received multiple review requests which appear to be required in order to receive the tickets.
I have received my confirmation email but I haven't received my parking ticket yet.
I was unsure of how to allow my granddaughter use the tickets I purchased. They are her birthday gift.
I am still not sure. The instructions are not intuitive. I think they should clearly explained.
Super quick and easy ticket purchase. From start to finish.
Could be easier Should have the tickets already this way wouldn't have to deal with it again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members