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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,181 reviews

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Canada
1 review
0 helpful votes
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Fine as usual
May 7, 2025

No problem paying for the tickets fees a bit excessive. Didnt receive the ticket yet

Date of experience: April 30, 2025
Hawaii
1 review
0 helpful votes
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Ticket purchase
May 7, 2025

Easy to purchase tickets, same day as the event. Price per tickets was less than what was liste/advertised on the venue site

Date of experience: May 3, 2025
Texas
1 review
0 helpful votes
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Yo
May 7, 2025

It was good. Hsosndhdjejejjwns sjsiksndjsiskemnejdidkmeme

Date of experience: April 27, 2025
California
1 review
0 helpful votes
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Notifications
May 7, 2025

Surprised to only have access to tickets by using an old email.

Date of experience: April 27, 2025
Illinois
1 review
0 helpful votes
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Respone Time Could Be Better
May 7, 2025

I didn't receive confirmation in as timely a manner as I was hoping.

Date of experience: May 3, 2025
Canada
1 review
0 helpful votes
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Easy and quick.
May 7, 2025

I haven't bought tickets in years. I was pleasantly surprised.

Date of experience: April 30, 2025
North Carolina
1 review
0 helpful votes
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Scammed by your site
May 7, 2025

Didn't realize I was getting gouged/scammed on the ticket prices. What a ripoff. Please refund me on the price of those tickets, please

Date of experience: April 27, 2025
Canada
1 review
0 helpful votes
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Fine and easy
May 7, 2025

I bought the tickets very easily and it was not that hard but the fees are very expensive

Date of experience: April 21, 2025
Washington
1 review
0 helpful votes
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Thank yiu
May 7, 2025

Absolutely love this song so far and the way the lyrics are written is amazing and the way they make the song feel like 👍

Date of experience: April 27, 2025
North Carolina
1 review
0 helpful votes
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Seats
May 7, 2025

I'm still waiting to see what seats we will have. The email stated that the tickets would be transferred by June.

Date of experience: April 27, 2025
Arkansas
1 review
0 helpful votes
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Still no tickets
May 7, 2025
Updated review

Taking way too long to get tickets…show next weekend. Still no tickets. Got my money but no tickets. Considering legal action

Date of experience: April 27, 2025

Amp concert
January 18, 2025
Previous review

Good for tickets but no confirmation on parking yet.it showed I payed for it but no email yet

Date of experience: February 6, 2025
Florida
1 review
0 helpful votes
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Tickets have not arrived
May 7, 2025

The tickets have not arrived in my email yet. ………………………………..

Date of experience: April 27, 2025
New Mexico
1 review
0 helpful votes
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Good tickets
May 7, 2025

Pretty good overall... just wish there was still an option to receive the tickets in the mail. I am apprehensive about being able to print them

Date of experience: April 28, 2025
Ohio
1 review
0 helpful votes
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Review for purchase
May 7, 2025

The set up was pretty quick and easy. The only thing I'm worried about is already paying for my tickets, and still haven't received them yet. But all in all if everything goes as planned, I will continue to use Ticketsonsale. Com for all my event tickets.

Date of experience: April 27, 2025
Michigan
1 review
0 helpful votes
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Good experience.
May 7, 2025

Quick ticket buying process. Easy for the most part. The process was easy and secure. I felt secure when I made the purchase. This process, however, is zoo much. 50 characters?

Date of experience: April 19, 2025
Wisconsin
1 review
0 helpful votes
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Easy
May 7, 2025

Pretty self explanatory and straight forward easy navigation

Date of experience: April 27, 2025
Texas
1 review
0 helpful votes
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Ticket purchase
May 7, 2025

Process was easy and simple. I would purchase from this site again.

Date of experience: April 27, 2025
Minnesota
1 review
0 helpful votes
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Ordered the tickets week ago. And I haven't received them yet?. HOW LONG DOES THIS TAKE? DOES ANYBODY KNOW?. IS THIS LEGIT?

Date of experience: April 21, 2025
Texas
1 review
0 helpful votes
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Tickets
May 7, 2025

I had a good experience thank you it was a wonderful experience

Date of experience: April 27, 2025
Maryland
1 review
0 helpful votes
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Great
May 7, 2025

Great so far as long as nothing goes wrong at the game tonight

Date of experience: April 30, 2025