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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
No problem paying for the tickets fees a bit excessive. Didnt receive the ticket yet
Easy to purchase tickets, same day as the event. Price per tickets was less than what was liste/advertised on the venue site
It was good. Hsosndhdjejejjwns sjsiksndjsiskemnejdidkmeme
Surprised to only have access to tickets by using an old email.
I didn't receive confirmation in as timely a manner as I was hoping.
Didn't realize I was getting gouged/scammed on the ticket prices. What a ripoff. Please refund me on the price of those tickets, please
I bought the tickets very easily and it was not that hard but the fees are very expensive
Taking way too long to get tickets…show next weekend. Still no tickets. Got my money but no tickets. Considering legal action
Good for tickets but no confirmation on parking yet.it showed I payed for it but no email yet
The tickets have not arrived in my email yet. ………………………………..
Pretty good overall... just wish there was still an option to receive the tickets in the mail. I am apprehensive about being able to print them
The set up was pretty quick and easy. The only thing I'm worried about is already paying for my tickets, and still haven't received them yet. But all in all if everything goes as planned, I will continue to use Ticketsonsale. Com for all my event tickets.
Quick ticket buying process. Easy for the most part. The process was easy and secure. I felt secure when I made the purchase. This process, however, is zoo much. 50 characters?
Ordered the tickets week ago. And I haven't received them yet?. HOW LONG DOES THIS TAKE? DOES ANYBODY KNOW?. IS THIS LEGIT?
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

