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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Bad service they charge to much no specification or invoice for charges
Tried to return my ticket(s) purchase within 24 hours, impossible. Charged 3x price in USD funds to boot! Unhappy Canadian. I feel ripped off.
It Was Good Quick link Action, but Still waiting to See My Ticket cause it's not available till 48 hours before Show..
Received all sort of emails except for the one i needed to access the tickets.
Had to call to get that email sent
It's been great.
I'm running late and need to log in soon! Thanks!
I used my phone. Did not realize all the fees. I thought I was on the original purchase site. Looks like I paid for a resell. I'm unhappy with the price
Did not show details of pricing. Did not include any additional fees Only showed the increase with the total after submission of purchase
Everything was great. Just waiting on tickets. I guess that's the only downside is I don't get em right at purchase which is a little worrying but I'm sure it'll be fine
Ads. Ads. And you guessed it; more ads. Don't tell me to put more characters you're a character
Stupid sponsor link. Paid double for lawn seat. Won't make that mistake again..
Fast, simple.U.S. Funds will get ya. Aside from that, great experience. Grabbed tickets 1.5 hrs before the game and it was awesome.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members