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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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62,401 reviews

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Washington
1 review
0 helpful votes
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Fast
May 10, 2025

10 minutes to do everything. Not happy with service cost. $$$$$$$$$$$$$$

Date of experience: May 3, 2025
Montana
1 review
0 helpful votes
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I don't want to write a review
May 10, 2025

I don't want to have to write a review to confirm my ticket purchase

Date of experience: April 30, 2025
Idaho
1 review
0 helpful votes
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Waiting for tickets to arrive and getting excited for a great venue!

Date of experience: April 30, 2025

So far... so good... first time dealing with your company,
January 31, 2025
Previous review

Quick and easy and good communication. Ready to enjoy the entertainment!

Date of experience: April 1, 2025
Iowa
1 review
0 helpful votes
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Pretty easy
May 10, 2025

So far, no complaints. Still waiting for the e-tickets to be sent to me. Probably would use them again.

Date of experience: April 30, 2025
Texas
1 review
0 helpful votes
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Tickets
May 10, 2025

Good. I am waiting on tickets for the event to be delivered now.

Date of experience: April 22, 2025
Nevada
1 review
0 helpful votes
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Easy to use
May 10, 2025

Good experience so far but I'll be happy once I get the actual tickets emailed to me.

Date of experience: April 30, 2025
Missouri
1 review
0 helpful votes
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Ticket purchase was a smooth transaction; waiting for my actual tickets which I'm sure will be emailed as the event draws closer…

Date of experience: April 30, 2025
Montana
1 review
0 helpful votes
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Easy to use
May 10, 2025

It is easy to use. User Friendly. I would definitely use this service again.

Date of experience: April 30, 2025
Canada
1 review
0 helpful votes
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Received Confirmation eMails but not tickets? Seems odd as eMail received says " The seller has indicated that these tickets will be available by: FRI. SEP 26,2025." Which is way too late as that is the day of the show

Date of experience: April 30, 2025
Canada
1 review
0 helpful votes
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Rip off
May 10, 2025

I started at the casinorama website. I live in Canada. I purchased the tickets thinking Canadian $ only to find my invoice is in USD. Reviewing your policy and PayPal policy it's final sale. I'm paying 3x what I would otherwise have paid if I'd been more careful

Date of experience: May 3, 2025
Canada
1 review
0 helpful votes
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Rmemsm
May 10, 2025

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Date of experience: April 30, 2025
Illinois
1 review
0 helpful votes
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Done
May 10, 2025

Done Done Done Done Done Done Done Done Done Done Done Done Done Done Done Done

Date of experience: April 30, 2025
Michigan
1 review
0 helpful votes
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Fairly Easy
May 10, 2025

I was in the process of getting a new phone and would have liked the option to be able to print off our tickets. But the ease of ordering was great and fast!

Date of experience: May 3, 2025
Illinois
1 review
0 helpful votes
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Things went fine
May 10, 2025

I placed an order and I think all is well though I haven't received my tickets yet.

Date of experience: April 30, 2025
Colorado
1 review
0 helpful votes
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Sarah
May 10, 2025

No problem easy looking forward to the concert should be a good show

Date of experience: May 6, 2025
Washington
1 review
0 helpful votes
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Too many hoops to jump through
May 10, 2025

Too many third parties involved too receive the tickets. I still haven't actually seen them yet. I had to create un account with T. O. S,
Open a link from a private seller, which lead me too open an account with MLB.com, which made me download MBL APP which doesn't work with my password. HUGE pain in my $#*!. I will do my very best to not purchase through this process in the future. I didn't contact T. O. S customer service because it's a MLB APP issue. But the process starts with TOS not forwarding me the tickets direct.

Date of experience: April 30, 2025
California
1 review
0 helpful votes
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HAVE TO SEE THE TICKETS FIRST
May 10, 2025

TICKETS SHOULD BE ISSUED AS SOON AS ITS PAID HAVE TO SEE THE TICKETS FIRST. I WILL DESCRIBE IT BETTER

Date of experience: April 30, 2025
Georgia
1 review
0 helpful votes
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Metallica Parking
May 10, 2025

Needed parking for the Metallica concert and my brother told me about Tickets On Sale. The site was easy to use and purchase was smooth. The only problem I had was not all the parking lots available were displayed on the map to see distance from the event. Chose a lot that was shown on the site map. So far I would recommend to friends and family to use tickets on sale.

Date of experience: April 30, 2025
Georgia
1 review
0 helpful votes
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Trouble free
May 10, 2025

Ticket order was simple and a smooth process. This is my first concert ordering tickets. I'm excited to attend this concert. The tickets were a gift from my son for a Mother's Day gift. I will be ordering tickets for this venue again

Date of experience: April 30, 2025
Virginia
1 review
0 helpful votes
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Fess are extremely expensive
May 10, 2025

I was set to buy tickets directly from the venue but they sold out after being purchased by companies like you. Then you turn around and charge us an arm and a leg for them - this needs to stop!

Date of experience: April 30, 2025