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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I got ripped off, paid more that double for a ticket. Premium tickets were $40 and the tickets where I bought are only $25. I paid $250 all together with fees and they don't allow refunds.
It was Nothing special. All I did was Just bought a parking pass.
Awesome in every aspect, no issues everything was smooth and simple
Could not see where the seats were exactly. Good to see exact area where we'll be seeing.
I got my ticket and that is what I wanted. Solid work. Can't wait for the baseball game.
Good way to purchase a ticket for parking at the stadium and enjoy the concert
It was an easy way to order tickets. I made a phone call for service & it was quick
There is nothing to review everything went well and everything is fine
It was a very smooth process in getting tickets. Very satisfied
I 'm 76 years old and this was like being stuck in a maze. All the different and confusing emails and little help by contacting the phone. Hopefully I'll get in to the game on Friday
See above. I'm not sure I've received them yet. Still waiting.
People shouldn't have pay "service" fees that cost almost as much as another ticket. That is outrageous.
Fast service professional, would purchase from them again
Bad service they charge to much no specification or invoice for charges
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members