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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I ordered my tickets 5 days ago and still did not get my electronic tickets! Why?! I could not find any way to contact you. Why?
I bought a parking pass for State Farm Arena in Atlanta. The purchase was easy and the pass was delivered earlier than promised. My only issue is that there was an additional $40 in fees that was not initially shown. I didn't make a big deal out of it because the price I ended up paying was in line with what I have paid in the past for a parking pass at the same parking deck. Still, it would be nice if the additional fees were included in the listed price, or if the price was listed with a note that said something like, "Additional fees apply"
First experience is not bad at all. Website is easy to purchase from.
Y'all too many ads popping up. This review sucks as well. Have to have so many characters. That's dumb, and y'all aren't going to do anything about it anyway.
I purchased tickets and it seemed purchase was complete but found next day at least 4 new emails requiring my confirmation of purchase, one of which offered 10% discount which I didn't receive. Now today additional confirmation required of having received my confirmation email?
In addition, I may have purchased different tickets if I could have viewed exact location via expandable seating chart when I was purchasing.
Really, Will not purchase through here again! Would love an explanation
I usually buy from Ticketmaster. First time using this site. Weird that tickets for a Canadian artist at a Canadian venue have to paid in USD? Not impressed.
Securing tickets was somewhat frustrating. There seemed to be a limited number of reasonably priced tickets available. I didn't make a purchase on the first or second attempt. Each time I received an e-mail that offered a 10% discount. Why wasn't that offered right away? I was disappointed that the "service fee" was excessive. Does any of that fee go to SDSU or does it all go to your company? I do appreciate a venue of this type coming to SDSU as an annual event. I hope that some improvements can be made.
J'aurais aimé voir le prix en canadiens étant donné que c'est un spectacle au Québec.
Did not get my tickets after I purchased and now I can't get past this screen until I leave a review
Easy selection and fast process. I have doubs of the seats to be assigned, but they ubicate me with the rest of the people who bought tickets along at the same purchase.
Tried to get help with issue about tickets not being delivered sooner.
Satisfied with communication and ease of use. App worked flawlessly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members