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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I havent got the tickets yet so i cant comment on how good it is since thy don't release the tickets till 2 days before the event. But they sure take your money fast
I purchased tickets not realizing the presale had not started and don't even know if I have real tickets or lost $800. The concert is in June but I have no idea if I bought real tickets
1st time ticket buyer 9/3/25, tough to review so soon. I'm not even sure of my seat numbers as it only lists section 2, row F. Tickets are to be sent via UPS. Still waiting as of 9/10/25
We purchased 2 tix for tonight's show at Kentucky center and only 1 ticket was sent. Hopefully the other will be sent. Super inconvenient.
Takes advantage of people not savvy enough to realize they are reselling tickets that aren't even sold out yet for a much higher price. Humiliating experience, stay away.
I paid for parking and did not park where the address said because that lot was owned by another company. So we had to find some where else to park
I would like to receive the actual tickets after purchasing to feel more comfortable with the purchase. I'll give a better review after I receive my tickets.
Unnecessary confusion as to weather tickets were purchased or not. Received 6+ emails and then asked to confirm i received the transfer? I still have no bar code or paper ticket in hand...
The first time. So far so good, very pleased with the staff. I haven't met a nicer staff in the theater.In my entire life. They went literally above and beyond what their job's called for I was blown away.
I am not the USA citizen. Payment method was an nightmare. I was not able to pay European card. Only internet payments was possible. Fortunately I had this option. I had no clear information about delivery method and it makes me scared and stressed seen delivery to Poland. Buying was not an easy.
Transaction was easy and quick. I will be looking for my tickets to be delivered to me at at least two days before the concert.
Why should I have to wait to receive the tickets I purchased to almost the concert. I can a week or two... but almost to the concert in 5 months... seems pretty scammy to me.
Never notice tiket was should 43$ each but it was american so ticket cost me 80$ each for tocket that is worth 25$ not really happy but a quest no choice noe
This site made it easy to navigate how to purchase for a party bigger than 4. Smooth and easy check out!
No cancellation option and no communication on who will send me an email to confirm I received their confirmation email. Kind of redundant to tell someone you received a confirmation email.
It is inappropriate for a Rakuten offer to appear before I see my confirmation of purchase.
Did not realize until it was almost too late that I was not dealing with a Canadian ticket site being that I thought I went through The Burton Cummings Theatre, And I was buying tickets for a CANADIAN BAND.
Why would I give a review before I receive my tickets? I have not received my tickets for the event yet. If you want to review right now, it's not gonna be a good ones.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members