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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I purchased the tickets and haven't seen the tickets in the app yet.
Keep up with your emails and password everything will go smoothly. Do wish more pacific about the sitting it breaks it down in sections but doesn't tell you where in each section you will be at
It was easy but did t tell you the fees clearly the system lagged a bit when I tried to checkout but was fine other than thay
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Ordered a parking pass for $30 and later found out I was charged $47.32 with no explanation of what those excessive fees were. Later found out I could have gotten a similar pass for $23 with a $1 fee.
Positive experience. Quick response time. No extra steps needed to process the purchase.
It was fast and easy! I have nothing else to say really about it
Fast processing, a little pricey for the tickets but well worth it
But was shocked at the price of email my ticket! Not sure I will use this again because of that cost to email something that should be automatically included
Over priced
I could have bought these tickets on the fair's website for less than half of the money I spent. 😡
Customary… nothing extraordinary… very typical for an online ticket purchase
People answered when I called the ticket line and communicated by phone and text.
I have never ordered tickets on line this was easy. Let's see if it all pans out when the game time comes next month
Overall great, and the download process was smooth, looking forward to the event.
Bought parking online and just went ahead with parking after putting in our license plate.
The process was straightforward and smooth! Now I hope I dont encounter any issues the day of the event.
Very easy to navigate the system. Encountered no issues at all.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members