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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Have not received tickets yet I hope they will be sent to me soon
Easy to use no problems I don't have anything else to write. Don't force people to write this much
Service fees are very high. I don't know where seats are yet so I don't really know how I feel about the experience yet.
It was good but somethings are unclear just got confused about things
Easy awesome experience. Easy to use fast service. Very good easy service
Has been very good so far. Have enjoyed
The experience so far.
Got my ticket easily and at a price I was alright with. The site was easy to navigate. I didn't have any problems at all.
It was so easy to order the tickets. Anyone can do it, even the less able using computer!
To my knowledge the service is not shown anywhere until after the final payment. The ticket was cheap until the $40 plus service per ticket got added.
Was disappointed to not receive my tickets upon purchase. Checking email daily for tickets is discouraging and distressing
WishI could talk with a real person. I had a hard time so can someone help me
It appears I would have to receive my tickets at a later date. Some of the hyper links in the confirmation link isn't working. Unable to view more details of my purchase. Would like to speak to someone for clarity.
Not sure why I can't just be emailed the tickets and not have to do all the confirmation stuff
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members