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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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63,385 reviews

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Illinois
1 review
0 helpful votes
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May 22, 2025

N/a n/a na na na na na Ana na Ana Ana ma ma na na na na na na na na na na

Date of experience: May 12, 2025
Florida
1 review
0 helpful votes
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Entradas Inter Miami
May 22, 2025

Muchas gracias no se si se reprogramo el partido o la entrega de entradas

Date of experience: May 17, 2025
Wyoming
1 review
0 helpful votes
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Y
May 22, 2025

Yes it was great…………………………………………………………………………………………………..

Date of experience: May 12, 2025
Massachusetts
1 review
0 helpful votes
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Easy to use site. Zero problems and great experience at my event. Thank you

Date of experience: May 14, 2025
Maryland
1 review
0 helpful votes
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Aweosme
May 22, 2025

Awesome it was awesome I can't express enough how awesome it was

Date of experience: May 12, 2025
Maine
1 review
0 helpful votes
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Easy Peasy
May 22, 2025

Quickly found seats. Payment was also quick. Overall, a good experience.

Date of experience: May 12, 2025
California
1 review
0 helpful votes
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It's been goid
May 22, 2025

Just waiting on my tickets to hit AXS so far so good I wish the tickets would transfer to my AXS server faster

Date of experience: May 12, 2025
Minnesota
2 reviews
0 helpful votes
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Price changes
May 22, 2025

Price changes a lot. Hard to navigate electronic ordering.

Date of experience: May 12, 2025
Utah
1 review
0 helpful votes
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Complete ripoff!
May 22, 2025

I thought I was purchasing ticket from Deervally but was redirected to tickets on sale and paid double what I should have paid for the ticket. I realized my mistake right after I made purchase but am unable to cancel

Date of experience: May 18, 2025
New York
1 review
0 helpful votes
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Ticket purchase
May 22, 2025

Experience with Tickets on Sale was fine. Nothing more to write.

Date of experience: May 9, 2025
Arizona
1 review
0 helpful votes
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Beware of resale markups
May 22, 2025

Unfortunately, I was so excited to buy tickets that I clicked on the first website I saw which happened to be this site. Good for the company having great SEO, but when you find out you paid way more for the tickets compared to buying them from the actual seller it's a real gut punch. It is another gut punch when you also find out you can't get a refund and are stuck with tickets that you could have purchased for hundreds of dollars cheaper. Beware of ticket resellers.

Date of experience: May 12, 2025
Missouri
1 review
0 helpful votes
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Easy fun
May 22, 2025

I just point and click. Love it! I got tickets where I was hoping and got them at a good price

Date of experience: May 15, 2025
Washington
1 review
0 helpful votes
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No surprises!
May 22, 2025

Exactly as expected. Entire process was easy. Tickets showed up right away and were easy to download and use.

Date of experience: May 12, 2025
Texas
1 review
0 helpful votes
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First Use
May 22, 2025

Good experience - I tried to reserve for 5/14 game and the prices had gone up significantly. Was my first purchase a one-time thing?

Date of experience: May 12, 2025
Oklahoma
1 review
0 helpful votes
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Great
May 22, 2025
Updated review

It was super easy and convenient and my wife is s going to be super excited Allison is her favorite artist and this is going to be a once in a lifetime opportunity and experience.

Date of experience: May 12, 2025

User friendly
December 15, 2024
Previous review

It was easy to place my order thank you so much my wife is going to be so excited

Date of experience: December 11, 2024
Florida
2 reviews
0 helpful votes
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Very satisfied!
May 22, 2025

Process was easy and took away the stress from Ticketmaster!

Date of experience: May 12, 2025
Canada
1 review
0 helpful votes
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Forced to review
May 22, 2025

Purchasing tickets and awaiting confirmation of the purchase was different than I am used to. After payment I had to wait to see if the tickets were going to be approved. In the end it was good though, and the method was user friendly. I do not like that I am forced to give a review. This lowered the experience rating.

Date of experience: May 12, 2025
Florida
1 review
0 helpful votes
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Still no ticket in hand
May 22, 2025

I do not have a ticket in hand only a confirmation number I'm not sure why I have to put 50 characters in for a simple sentence, but I'm just talking to fill in the space

Date of experience: May 12, 2025
Texas
1 review
0 helpful votes
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Fees
May 22, 2025

Only issue i would comment on would be all the fees that are attached at the very end of the purchase. One goes on there thinking its going to be a certain price then gets all the fees towards the end. Nothing I can do about it now but a bit of an incovenience.

Date of experience: May 12, 2025
Pennsylvania
1 review
0 helpful votes
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Creed concert
May 22, 2025

When will I get my tickets. Why is the payment still processing and click sill ticking. Everything is fine now.

Date of experience: May 12, 2025