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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Ordered tickets, but surprised of the price for 2 GA tix. Received the email though.
Easy to get tickets. Some apprehension because my money was taken but don't have tickets. Hoping they will be emailed soon. Saw good reviews
I bought 3 tickets that cost $545 but on Ticketmaster would only cost $72 each. What a rip off
There were no issues and it was pretty easy to order the pass that was needed for parking. No worries.
Amazing experience would recommend to others. My new place for tickets.
Your emails indicate the tickets will come via mlb app. My tickets came through ticket master but never got an email indicating that. To make matters worse. The first email to accept tickets never arrived in my inbox. Got the cancel email a d the resent email to accept the tickets. All ended well.
Site was easy to navigate to buy tickets however I would have liked to have been able to select my seats
I am glad to have a "confirmation email," but the tickets are not meant to be delivered to me until June 14th, 5 days before the show. Why do I have to wait a month to get digital tickets? That doesn't make any sense to me. I had a show that delivered the tickets 2 days before the show, and there were 3 tickets on the order, but it turned out that one ticket had the exact same link, and we had to send someone home. With any luck, that won't occur this time, but it would be so relieving to have that issue resolved sooner rather than later.
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I was a little scared as it was my first time using this site, but it worked perfectly! I got my tickets promptly and I'm excited I get to surprise my daughter with tickets to a sold out show for her birthday!
My experience was just fine. I have nothing to add to this survey. Please accept this and thank you
Went to site still had tickets purchased tickets. Completed transfer and am waiting for concert
Purchasing tickets was quick and hassle-free. The platform was user-friendly, with clear seating options and secure payment. I received instant confirmation and digital tickets, making the process seamless. It saved time and ensured peace of mind. Highly recommend for anyone looking for a smooth and reliable ticket-buying experience.
Purchased some parking ticket for an event at Soldier Field, but didn't do my due diligence and check on more sites, so I ended up paying an arm and a leg here, not gonna happen again…..
Easy clicks to get tickets. Didn't have any problems. Would do again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members