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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Never bought tickets this way before. This is our 34th anniversary, a Home Free concert!
Would have liked to have seen if we bought adjoining seats in Row J. A bit more specific?
I still haven't received my tickets and no explanation has been given on how to get them
The process so far has been simple and easy. The purchase was smooth, waiting to receive the tickets still, but I trust the process!
I would expect to receive tickets immediately upon purchase, not wait until the day prior to the event.
Sneaking in USD when nothing is mentioned in the first 2 pages of the website and if you don't notice it before check out they got you. And of course, not cancellations.
The tickets I purchased were $48 each. However the amount charged in my credit card was for $170. I never saw a detailed explanation of charges. I find it hard to believe that you charges for this service are $70!
This was my first time using the app. It was a bit confusing at first, and it took more time than I wanted to spend to purchase the tickets. I was finally able to make the purchase.
The experience was okay. I would have liked to see a more specific layout of the venue to get a better idea of where the seats were to help me decide which seats to purchase.
As tyoical with events, parking passes are purchased via a company and have egregious markup prices.
I did receive confirmation on my purchase, but, this being my first order with you, I see the purchase and the event and parking pass on my phone but isn't there a scan code for the parking... that I do not see. Statement on my phone says my phone is my ticket... is this just presented to the attendee?. I am still checking on this... I will be contacting customer service.
I would never use this site to purchase tickets again. Very confusing not upfront with additional fees Customer Service very difficult to deal with.
I haven't experienced annoying yet? All I've done is purchase a parking ticket.
I liked it. I did it all myself. The step by step instructions made it super easy. I checked several sites regarding ticket prices. Tickets on sale sell for the same price range Whoever sees this; buy your tickets at Tickets on Sale.
All good.with the purchase, rapid and delivery times was great.
My experience was really good. It was fast and easy and helpful
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members