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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was the best of times. It was the worst of times. It was the winter of my discontent.
$#*!ing rip off you bunch of compliant $#*! stains $#*! your mothers and go kill yourselves please and thank you so muck $#*! off and $#*! the dead and die a horrible death you $#*!s I hope everyone you love gets murdered and $#*!ed afterwards and thanks
When buying the ticket the web site had issues. Was a complete nightmare to navigate
Paid in full but said ticket will only send to me electronically on the date of the event which is more than 6 months away. Finger crossed.
I received Saturday tickets but not Sunday game yet. Need Sunday tickets.
Very easy and direct to order tickets to a show. I recommend tickets on sale to customers.
Good enough.
Bought some tickets and I will have a good time at the concert.
Thanks.
Was easy to purchase and my tickets came through quickly. I would use this service again.
So far I can't tell if I will get my tickets or if I will get to the game and be told I did not do whatever I should have done! It's bad!
I didn't appreciate having to complete a survey to "confirm" my ticket purchase.
It only took about 2 minutes to order my tickets and have them confirmed.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members