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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The process of obtaining my ticket was seamless and easy to complete
I am disabled and need aisle seats. I was only given a section and a row. Disappointed given how much I spent.
I paid and received nothing. I was concerned about the fact that the tickets would only be delivered the day before the show. My brother it flying from London for Willie, so that puts a lot of pressure on me. I need to get these tix I have already had my Visa charged for
Multiple pop-ups while I was looking for seats. I felt threatened. 5 or 6 extra pop-ups I needed to close after I was done. This was supposed to be a simple transaction. This is not encouraging either: This email is not your ticket. The seller has indicated that these tickets will be available by:
I love that selecting seats was convenient and easy to find. Also, the prices were great. Would recommend!
Wpuld like if the seats were shown more clearly. Knowing exactly where a set is within a section would help in selecting.
Très bonne expérience facile d'accès et très bon prix je recommande
It was great I thought the site was easy to use and they gave the ticket in time
So far this transaction has gone smoothly. I hope the trip up to Boston goes smoothly also.
I wish the service fees weren't so steep. Ticketsonsale doesn't price match and won't let me cancel my order despite there being other sites with better prices.
I didn't have any problems with purchasing the tickets but I do not appreciate being forced to complete this survey
The purchse was super easy and I received a confirmation email, although the confimation is not the actual ticket, I can't really offer a good reveiw until I get the tickets in my Apple Wallet and can use them.
Ok experience but was a bit nervous about the process. However I did get my tickets.
Not one problem! Everything was a smooth transaction with ease.
When I went to the ball arena site it stated the parking was $28. Then I was redirected to theticketonsale site and the ticket was now $70.
I bought tickets for the concert that I am going to see in October.
Average buying experience for a first time ticket buyer i guess
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members