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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Better than Stubhub. It's important that all fees are clear upon purchasing
It was fast and easy to purchase my tickets. Would use again.
I still don't have my tix yet. Your emails say it will be delivered by your team or on a website, but I don't have any details on that yet.
I have nothing to praise nor complain about. My experience was ok. I'm not sure I would use it again as I can get cheaper tickets directly from the stadium.
Super simple way to purchase tickets for an event. Very straightforward, no hidden fees or surprises. Got the confirmation email instantly, had my tickets within 5 minutes of ordering. Zero issues with the electronic tickets at the event. It was extremely smooth all around.
The ordering process was fairly easy. The only part that I didn't like was having to take extra steps to claim the tickets. It would have been nice to have them emailed immediately upon payment.
It was a great experience buy my tickets. The online platform was easy to manage. No problems or difficulties
Quite happy with my experience, would use them again.
Is this 50 characters yet?
Trusting I'll have tickets on time for event!
Please be sure I do!
It was easy to purchase my tickets. I am anxiously awaiting their arrival. I am sure it will be in a very timely manner.
I could not really tell where the seats were but the purchase worked fine.
It was easy and I'd use them again and again and again and again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members