TicketsOnSaleReviews 44,586

After purchasing my ticket and receiving a confirmation email I received an invoice for ticket insurance coverage charged to my credit card that I did not ask for. I telephoned to cancel the insurance and was told it would take 3-5 business days to return the card to my card. This is an unsavory practice in my mind.

Show was cancelled by venue. Did not get a notice. Still waiting on a refund or at least a rescheduled date for the show.
So far not feeling satisfied.

Did a Ticketmaster lookup for the Santana concert in Los Angeles at the Hollywood Bowl == but somehow -- and unknown to me at the time -- YOUR website came up and I selected and paid for tickets... only to find out that it was NOT Ticketmaster where I have an account... I clicked on the Contact Us button that did NOT work... I am VERY concerned that you took my money and I may never get my tickets...

Haven't got my tickets yet. Heard good and bad things about this site. Couple months away from my event and haven't got tickets yet

When I went to purchase 8 tickets to the upcoming PWHL game in Calgary (Tor vs Ott) I was frustrated when trying to make a selection. I could see the Section and the row, but I was unable to see which seats the 1-8 were. I had been looking to get an aisle seat as one of our party is a larger gentleman with bad knees and he cannot keep them tightly bent for 3 hours. Someone told me that if I was on my home computer that I could've zoomed in to see what seats were on offer, but at that point I had already given in and purchased my tickets. It would be helpful at some point before the end of the transaction the seats be explicitly listed. Maybe there was a moment, but I didn't see and I was looking for them.

Also, it was not clear at all that the prices I was dealing with were USD. I imagine it is not normally a problem if the majority of the events that you sell tickets for are for venues in the US. What caught me off guard and why I didn't think to look is that I was buying tickets to a game in Canada, so I assumed the currency would be CAD. Even my order summary only states that the total is $509. So I was unpleasantly surprised to find on my visa that I was charged $715CAD. While I am not here to say that they should cost less than what I paid, I like to know what I will have to pay when making my purchase. If you are selling tickets to canadian venues, please make it clear that the prices are in USD.

You can't get a refund on your tickets no matter your situation may be. I accidentally bought double the tickets and couldn't get a refund.

I was given a vague notice that I would receive my ticket b y April 24. But there was no seat number in the confirmation notice and a vague warning that I might have to install an app to receive the ticket. This is really not what I signed up for. I will not know for sure that I even have a ticket until the distant date of April 24. I have no idea if this ticket is real.

My card was charged twice, while only one charge went through; the double-charge caused a lot of anxiety. Confirmation email states "delivery confirmation." Yet I am not to receive my tickets until the day before the show?

Popped up as the first site for ticket sale for select concert and most expensive - 3 x regular price - complete ripoff. Shameful.

I am accustomed to getting my ticket IMMEDIATELY after paying on other vendor websites. Ticketsonsale has charged my credit card but has not sent me my ticket over 72 hours later as of this writing. After contacting them they informed me that I would be receiving my ticket the day before the event or earlier (?) How long does it take for a customer to receive their tickets? I am in the process of contacting the major vendor of the event. I will NOT be waiting until the day before the event to receive my ticket!