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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Everything worked thanks. Game day is coming up I think I'm good to go
Fast and Easy process, from start to finish, when ordering tickets.
I had to make an account I didn't want. I can't see my tickets on that account. I don't know where they are or when they will be accessible to me. I'd like to put them in my Apple Wallet for the convenience. This whole system is stupid
Got tickets for a baseball game close to the home dug out 4 seats - cheap!
It was super easy buying tickets. Most websites make it very complicated
I was able to get three seats together at a "reasonable" price.
Fast and good way to find some cheap tickets on the fly and simple ways to go through the site and offer hotels near
The format provided a very positive experience and it was easy to browse available shows. Will definitely use this in the future!
Amazing and easy way to reserve a parking tickets, it very useful
Pure crap! Buyer Beware! Cancellations are credited in form of coupon. NOT applied back to your credit card. Pure BS!
Quick and easy. Transfer was fast! Went rite to my phone! Easy access
It was great. Super easy to purchase the tickets and received them right away.
This ticket buying experience was much different than in the past. A little more work and doing online but still enjoyable and exciting.
Very easy to work with... i intend to use this on the future again...
Did not know it was us site. I live in Canada the show was in Canada I had to pay American dollars and could not change it. Not happy
The ticket purchase was through BandsinTown and I thought it was a regular site I've used. I have read mixed reviews of the site and am hopeful that I will receive the tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members