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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Service was quick and easy. I found out Kali Uchis was coming, I logged in, and bought the tickets all within 10 minutes. I received my confirmation email within the day or purchase.
Easy and efficient to use the service to buy our Ems tickets for the June 8th game against the Aqua Sox.
It is a little nerve-wracking to pay so much for concert tickets and not be able to see an e-ticket or receive a physical ticket. The minimum expected is an e-ticket.
It was fine not sure if it will go through but it says I have to give this review. Was dissatisfied with anything so far with the experience tho
Had a nice experience would do it again if needed parking was great but expensive more expensive on my parking site then it was when I got theretickets for the show were fairly inexpensive so it was nice
The process was smooth. I didn't have any issues while purchasing my tickets.
Very easy quick service, would definitely use again for future events
Very happy with the process from start to finish. The tickets arrived promptly and without any hastle. Thank
You.
My first email stated that no further action was required. The second email a minute later said immediate action was required and another email was in my inbox requiring action. No such email existed. There were three other emails in my junk folder but none were the promised email. The first email had two links. One to get order status and the other to contact TicketsOnSale. Neither worked. I looked up TicketsOnSale online to get a contact number and called. The automated message told me not to worry, that I would be getting my tickets by or on June 2,2025. I selected the menu items that allowed me to speak to a human who sent an email with the necessary link and helped me accept the tickets.
I have had too many confirmation emails. Please stop sending them i have confirmed
Better than Stubhub. It's important that all fees are clear upon purchasing
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members