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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Ordered tickets from another place, I never received a confirmation email. My card was charged and while still in the temporary hold, everything just disappeared with no explanation. When I was sure I would not be charged. I went back to find tickets. There were still places to get them from. I found one and before I actually bought them, I decided to check another place. That's when I landed here. They were $100 cheaper than the other place, so you got my business. I immediately got a confirmation email! My card was charged and nothing disappeared. Now today, I got another email, asking me to confirm that I had received a confirmation email. That made me feel even more confident I hadn't made a mistake. The only thing that has me a little concerned is not receiving the tickets until almost the venue date and that they are only digital. My concern is should my phone die I have nothing!
No problem getting tickets. We had a good experience. Tickets are expensive for college football!
The tickets are not available yet, so hard to describe. But initial interaction and response has been positive.
It was fine. I didn't realize each
Time you went out of the email you had to redownload the scan code. It caused a little confusion at the lot but it worked out.
Everything went well it was do easy to order but I have received my tickets yet I don't know how to received them I guess I have call the vendor
NA no comment on this purchase. Thank you for your service. #
Everything went well and good, looking forward to the show, would recommend
I have received so many emails and links and I still can't figure out if I have what I actually need. I received an email that I need to make an account to receive tickets but whenever I go to get the security code it bumps me out
No thank you, I don't want to do a review and don't appreciate having to do this
Although I bought the tickets, they were confirmed on May 14 and the event is on June 6, I may have to wait until June 5 for them to show up. I really don't like them showing/not showing up the day before the event. Gives me a little anxiety.
My tickets were not available at the time of the event. The Customer Service Rep. Could not find anyone to help solve the situation. This led to last minute rushing to find comparable arrangements. Super stressful and inconvenient. Quick reimbursement of payment is the only reason any stars were given.
I wish there could have been digital tickets for this instead of having to print them but not really an issue.
Overall the transaction was easy and smooth. Frustrating that I could not choose the actual seats, could only select section and could see row numbers.
Not sure if my tickets are active or not. Seller confirmed that he was selling and I was buying. That was it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members