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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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62,091 reviews

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North Carolina
1 review
0 helpful votes
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Overpriced
May 29, 2025

First time to this venue/event/location and thought it would be wise to prepay/reserve for a spot thinking the event may have many attendees. Parking was were it say it was and forewarned they may be no attendant present and vehicle information was provided online prior to check-in. Upon approaching the reserved area saw parking lots more near and cheaper across the event. The area of which we did have the reservation noticed a lot of homeless around the parking area.

Date of experience: May 18, 2025
Oklahoma
1 review
0 helpful votes
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Fgdfgd
May 29, 2025
Updated review

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Date of experience: May 19, 2025

Fast and easy!
March 14, 2025
Previous review

Fast and easy!

Date of experience: March 4, 2025
Connecticut
1 review
0 helpful votes
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Bad
May 29, 2025
Updated review

I really don't want to do this but I've been asked to do it, so here I am doing it.

Date of experience: May 19, 2025

Service charge is ludicrous
May 4, 2025
Previous review

Service charge is ludicrous.

Date of experience: April 23, 2025
Texas
1 review
0 helpful votes
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Parking ticket purchase
May 29, 2025

Online purchase went smoothly. Rated a four because the confirmation email said I would receive the mobile ticket on or before Sept 17th for a Sept 19th event. Would rather have it now

Date of experience: May 19, 2025
Canada
1 review
0 helpful votes
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Good one
May 29, 2025

Appreciated the quick response by the seller, made the difference in excepting the tickets in time to see the event

Date of experience: May 19, 2025
California
1 review
0 helpful votes
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Great efficient service
May 29, 2025

Wouldn't hesitate to use again! Last minute purchase to see Dylan & everything happened very smoothly

Date of experience: May 19, 2025
Minnesota
1 review
0 helpful votes
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Straightforward and accurate
May 29, 2025

Purchase went through easily and confirmation came through in a very timely manner, thank you!

Date of experience: May 19, 2025
Michigan
1 review
0 helpful votes
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Good
May 29, 2025

It was ok was easy and didn't cost alot so that's a plus I'm not sure whatbelse to write here

Date of experience: May 19, 2025
Massachusetts
1 review
0 helpful votes
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I understand that the site says I'll receive my tickets by the event date, but I spent a lot of money and would like them immediately. I don't feel comfortable knowing I could potentially be out of $500.00

Date of experience: May 19, 2025
Pennsylvania
1 review
0 helpful votes
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So far, so good
May 29, 2025

Money has been spent.
Electronic tickets on my phone.
Entering more characters to full fill requirement.
Please let me know if this meets criteria.

Date of experience: May 19, 2025
Florida
1 review
0 helpful votes
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If I would have driven into the lot on day of the show, I would have been charged LESS than the $79 I paid in advance? The experience of attempting to leave the lot was horrendous and wait time was over an hour to get out of the lot. There seemed to be zero concern for organization or timeliness in exiting this venue.

Date of experience: May 16, 2025
Arizona
1 review
0 helpful votes
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Swan Lake
May 29, 2025

I loved the show! For the tickets, I hope there's an option next time where we can actually select specific seats in a section, since we could only select the section without any guarantee where we'll be seated in that area

Date of experience: May 17, 2025
Oregon
1 review
0 helpful votes
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Fees
May 29, 2025

Your fees are terrible and unfair if i could buy tickets any where else i would

Date of experience: May 19, 2025
Indiana
1 review
0 helpful votes
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Tickets on Sale
May 29, 2025

Easy and quick! I really don't like doing these surveys, though.

Date of experience: May 15, 2025
Canada
1 review
0 helpful votes
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Parking lot closed
May 29, 2025

When I arrive to the parking lot, it was closed. Have to pay for another parking spot

Date of experience: May 19, 2025
Wisconsin
1 review
0 helpful votes
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Ticket sale was made easy.
May 29, 2025

So far things have gone good. I don't see the tickets for the farm aide concert but I'm assuming they will be sent before the concert.

Date of experience: May 19, 2025
Canada
1 review
0 helpful votes
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Amazing
May 29, 2025

I had a great experience with the customer service team. They were responsive and helpful throughout the process. Thanks for the tickets—I received them without any issues. Also, I really appreciate being informed that they need to be printed in advance. That saved me a lot of trouble. Keep up the great support!

Date of experience: May 19, 2025
Colorado
2 reviews
0 helpful votes
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Good job
May 29, 2025
Updated review

Easy peasy, very easy, no problems, looking forward to receiving the tickets before the show, that's for sure!

Date of experience: May 12, 2025

Easy peasy for me
May 22, 2025
Previous review

Easy peasy for me

Date of experience: May 12, 2025
Texas
1 review
0 helpful votes
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Good experience
May 29, 2025

Good@@@@@@@@&@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

Date of experience: May 19, 2025
Canada
1 review
0 helpful votes
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N
May 29, 2025

No comments. It is just expensive to go with Ticketmaster...

Date of experience: May 19, 2025