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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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No issues. Quick response for the order. Would recommend to family and friends.
Got ticket to my email no issue. Able to place right into my Apple Wallet.
Overall pleasant experience. Did not realize this was a resale site until after purchase, which ultimately is on me.
I was charged, but didn't receive tickets in a timely manner. (I purchased late so was in a relative rush)
Step by step very easy to find what you were looking for. Found the price point and seat location very Easily.
I initially had some trouble accessing my tickets, however customer service was incredibly responsive and helpful, which resulted in an easy transfer.
This experience was fair. Im unsure if I have my parking pass for this game and dont know how to check
Good experience, everything worked as predicted. I recommend it.
Buying tickets was simple and efficient. It was easy to navigate the site.
Purchasing tickets was very easy and straightforward. No hassle.
Too many confirmation requests. Hope the venue access will be simple.
Go the tickets I wanted for the event I wanted for my granddaughter
Tickets should show up the day you purchase them not 2-3 weeks later
I only use one service and I did find that it was very helpful and easy.
User friendly, not difficult. Pretty easy to purchase tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members