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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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EZ process everything went smoothly. The tickets came when they said they would come!
Easy process to go through. Quick turnaround. Would use again.
Everything was smooth as could be, the system was very simple.
When you click on your order confirmation email link they send, it takes you to this "rate your experience" survey. Instead of giving you an information. Wouldn't use this site again.
The process was easy and user-friendly and I liked the fact that regular updates were received on tickets and events.
It was easy to book and user friendly
Very good. The tickets so close to event makes me a little nervous
Was very easy and a quick transaction
Will definitely use again
Purchase tickets was easy. My expectations have surpassed. Not one doubt felt confident. Would recommend.
Very good experience No issues or complaints this far. Looking forward to this experience.
Ordered tickets and am waiting for them to arrive. Haven't used this site in the past so fingers crossed my tickets show up prior to the event in November.
It was okay and went quickly. I was able to choose my tickets and pay quickly.
The lady seemed pleasant and assuring that our tickets will be coming soon
Fairly good experience, however I wish I knew more about my seat location and number.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members