On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Will let you know if the 53 steps have been successfully navigated after the show.
Not sure exactly where we're sitting.
Smooth and easy process made buying yo tickets feel seem less
The purchasing process was very easy. I did not encounter any issues thank you
I opened the link a day before our event to make sure I knew how to use it. This process made my bar code invalid for the day I needed it so just a warning regarding using this website! I wasted $$.
Great with no issue with my purchase upon a couple of concert ticket purchases
Easy way to get tickets, I'm not good ordered tickets online but I was able to easily get my tickets. Definitely will use again.
Process was quick and easy and didn't take very long. A good service
Good good good good good good good good good ok good good good
It was too late by the time I realized I had used a ticket re-seller rather than the venue.
Can't find my tickets in my email. I have screenshot of my conformation
Waiting on my ticket that would be good thank you my experience was amazing
I am concerned that tickets will not be sent to me until day of event. Why?
Simple and smooth experience selecting and purchasing the tickets.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members