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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Purchasing tickets went smooth. Once the payment was submitted, I have been flooded with emails. The first email gave a link to accept the tickets which I did within a few minutes and added them to my Apple wallet. But I am still receiving daily emails and/or texts. Please stop. It is so confusing.
Got the tickets I needed. Tickets came from a third party reseller, despite having going to the teams home page.
Easy to use and add tickets to my wallet! I would definitely use this service again!
After processing the order I was concerned since I neither had access to confirmation or a visual of the tickets purchased themselves. This period of uncertainty was unnerving.
I wanted just one ticket to go to the game, found ONE perfect seat & was glad to grab it. Thanks for the quick, easy & painless transaction!
So far so good. It's always easy to purchase, the fun part is when the email comes and I load the tickets.
Got my tickets quickly. Great experience, thank you. No issues.
One thing that is true not only of this site, but others, is that you can't use Apple/Safari to get it done. You need a Windows operating system. Once that's established, it's pretty by the book. But I experienced a fair amount of hassle before I realized, Safari wasn't going to get me there. Maybe clarifying on the website that Windows is essential for operability? It's an idea.
Purchased tickets but they were not available until the day before. Complex wallet process. Inflated ticket price.
Simple process. No BS. Just what I was hoping for. I received a confirmation email right away which put me at ease.
It was a quick and easy, and completely satisfactory process to obtain tickets. I will certainly use again. One con, I don't appreciate being forced to leave a review.
Ordering tickets was quite simple to order. Waiting on tickets to be emailed now.
Saying my tickets are arriving the day before my concert somewhat convinced im not getting them.
Pretty good experience with buying tickets. Will definitely use this portal again
It would be better if tickets were available immediately. When I purchase tickets on other sights i have them right away. Your w\sight says I will have them 2 days before the event.
The experience was very good. Looking forward to the concert.
Id rather not post a review because the purchase was just alright. But this seems to be a requirement to post a mandatory review.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members