On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I'm sorry but I detest these surveys. Just glad to have the tickets.
Waiting on electronic tickets for the upcoming show which is this upcoming weekend.
Over charged for Ottawa Bluefest tickets! I thought i was on the official site for the Ottawa bluesfest tickets!
Clear instructions without any issues. Looking forward to the concert.
Good awesome fabulous. Always great. Never miss a beat always 100% spot on
I was very pleased with this experience, and the service was great
Very efficient Great job Thank you for all that you did for me
Nope seriously nope this is ridiculous I just want my tickets
Very easy process, tickets were received on time for event. My kids enjoyed the game very much. Thank you,
Proud Dad
Great service so far! Looking forward to receiving my tickets and enjoying the show!
Happy to find tickets ay a good price and received them in no time!
Got ripped off, never buy from this site, unless you want to waste money.
I was sold fraudulent concert tickets for a concert date that does not exist
Easy enough. I did not like the fact that there was a multi-step process to obtain tickets.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members