Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TicketsOnSale

TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
How would you rate TicketsOnSale?
grey stargrey stargrey stargrey stargrey star

TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

64,304 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Georgina M.
Unfollow Georgina M.
Share Review
Report Review

Didn't realize resale site
June 29, 2025

I was annoyed that you don't realize this is a resale site and the tickets have not even been released by the actual venue. I buy in June and I don't get tickets transferred until the day before show in November. Very frustrating to wait that long.

Date of experience: June 22, 2025
Kansas
1 review
0 helpful votes
Follow Tamara C.
Unfollow Tamara C.
Share Review
Report Review

Chill
June 29, 2025

I would have preferred to download tickets instead of printing.

Date of experience: June 19, 2025
New York
1 review
0 helpful votes
Follow MICHAEL A.
Unfollow MICHAEL A.
Share Review
Report Review

Quick and easy
June 29, 2025

Easy to pick good seats and simple checkout process makes it a good experience

Date of experience: June 19, 2025
Georgia
1 review
0 helpful votes
Follow Kera A.
Unfollow Kera A.
Share Review
Report Review

It was very helpful
June 29, 2025

Was able to buy my tickets with no issue at all and there was no issues whatsoever

Date of experience: June 19, 2025
Tennessee
1 review
0 helpful votes
Follow Monica G.
Unfollow Monica G.
Share Review
Report Review

Reseller overpriced
June 29, 2025
Updated review

Very disappointed that I paid a 2 X premium on tickets for the Smokies and didn't realize it until after the purchase.

Date of experience: June 19, 2025

Easy to navigate not a great pic of the field tho
June 22, 2025
Previous review

Easy to navigate not a great pic of the field tho

Date of experience: June 12, 2025
Pennsylvania
1 review
0 helpful votes
Follow Nancy W.
Unfollow Nancy W.
Share Review
Report Review

Follow up
June 29, 2025

I keep reversals asking if I received a confirmation email. Why so many?

Date of experience: June 19, 2025
Tennessee
1 review
0 helpful votes
Follow Deshane P.
Unfollow Deshane P.
Share Review
Report Review

Professional parking
June 29, 2025

Had no issue. Was smooth and very professional. Would really recommend this parking

Date of experience: June 19, 2025
Tennessee
2 reviews
0 helpful votes
Follow Regan T.
Unfollow Regan T.
Share Review
Report Review

Worth the money
June 29, 2025

I paid $100 for my parking ticket for an Atlanta Braves game and not only was it covered and safe, the attendants were friendly and the location was literally across the street from the ballpark. I would definitely consider reserving parking again in the future.

Date of experience: June 18, 2025
Canada
1 review
0 helpful votes
Follow Kim S.
Unfollow Kim S.
Share Review
Report Review

Worried
June 29, 2025

I am worried that the tickets are good. I was also VERY disappointed that they were in US funds. I had no idea. So an $85 ticket ended up being close to $250 Canadian.

Date of experience: June 25, 2025
Florida
1 review
0 helpful votes
Follow kimberly B.
Unfollow kimberly B.
Share Review
Report Review

Didn't like no refund policy
June 29, 2025

I was excited to find a reasonably priced parking spot for my event. However, due to circumstances I didn't need the door any longer but could get a refund. Hated i list $100

Date of experience: June 19, 2025
New York
1 review
0 helpful votes
Follow Christian B.
Unfollow Christian B.
Share Review
Report Review

All good
June 29, 2025

All good well defined beautiful nice one goofy sweet well perceived

Date of experience: June 19, 2025
Canada
1 review
0 helpful votes
Follow bev r.
Unfollow bev r.
Share Review
Report Review

Regret using
June 29, 2025

Customer service was very good although i was very disappointed that the order stated that i couldn't cancel order. I made an error in the number of tickets purchased. I immediately went on website to cancel and re purchase 6 out of 8 tickets but it stated i could not cancel. I decided to contact customer service to see if there was anything that they could do but they could not help me with this. There should be a grace period before the order is processed for this.

Date of experience: June 12, 2025
Canada
1 review
0 helpful votes
Follow DAN R.
Unfollow DAN R.
Share Review
Report Review

Expensive
June 29, 2025

No problems however first tier tickets were sold out early.

Date of experience: June 19, 2025
Missouri
1 review
0 helpful votes
Follow Jorge D.
Unfollow Jorge D.
Share Review
Report Review

Excellent
June 29, 2025

Excellent experience with the purchase of my tickets, highly recommended

Date of experience: June 19, 2025
Texas
2 reviews
0 helpful votes
Follow Mary J.
Unfollow Mary J.
Share Review
Report Review

Races
June 29, 2025

Pretty easy not a lot of fuss. I haven't seen my tickets yet but hopefully all is well.

Date of experience: June 19, 2025
Pennsylvania
1 review
0 helpful votes
Follow Paul M.
Unfollow Paul M.
Share Review
Report Review

Very Easy System
June 29, 2025

Had no trouble finding and ordering the tickets I needed. Does anyone really read these? If so, have you ever wondered how it feels for the opposite body type to have sex? Like if you have a P do you ever wonder what a V feels like? Or vice versa of course. I don't mean transitioning, just wondering about the opposite sensation. Yeah, me too.

Date of experience: June 22, 2025
Illinois
1 review
0 helpful votes
Follow Edward S.
Unfollow Edward S.
Share Review
Report Review

Sikeston
June 29, 2025

Good experience. Had no issues with ordering and receiving the tickets.

Date of experience: June 19, 2025
Missouri
1 review
0 helpful votes
Follow James L.
Unfollow James L.
Share Review
Report Review

Clipse Tickets
June 29, 2025

Smooth experience and easy, automatic link to my Ticketmaster account.

Date of experience: June 19, 2025
Canada
1 review
0 helpful votes
Follow Munyaradzi N.
Unfollow Munyaradzi N.
Share Review
Report Review

Good
June 29, 2025

Good, havent received ticket yet. How can i get the ticket for the event

Date of experience: June 19, 2025
Washington
1 review
0 helpful votes
Follow Marina B.
Unfollow Marina B.
Share Review
Report Review

Nice
June 29, 2025

Good and and quick, really easy to purchase and they are very secure

Date of experience: June 19, 2025