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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Where are my tickets? I have not received them. This ticket purchasing thing is the worst I have ever experienced
The experience was quick and easy. The messages were informative. I have no issues
The purchase seems to be in good order but i won't know that until I get the actual tickets which aren't available yet
Good time good time not a long time love trixie and katya they are my mommies ohhh baby I love them so excited thank you for the tickets
Great experience throughout the purchase and credit process.
Made it a breeze to get tickets for my family - thank you! We're looking forward to our upcoming concert.
Disappointed it is posted in US dollars and not Canadian. Did not realize this till I was charged.
Good - I hate doing these kinds of things. This is annoying. I think i should be getting close to 50 characters.
Ticket sales were easy to follow to make sure I was purchasing exactly what I wanted. Love the follow up email to make sure I received my confirmation email.
The web experience leaves a lot to the imagination… seat, timing and confirmation all lack any pertinent detail to know where and when. I hope it works out… but I have to go to the event will call window to know what I actually bought…
It shows me that I'm going to Holly Cole on septemnef2" row14 seats 43 and44 but can't access the tickets
It was easy and self explanatory. I was able to select my tickets and make the purchase within 5 minutes.
Concert is this weekend and I haven't received tickets if someone could contact me
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members