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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Fast easy, realizable and as simple as it can get! I will certainly use this service again!
I loved it! Fun experience loved every second of it. Would definitely recommend it to anyone who wants to have a good time.
Easy to use. Very quick response and the transaction was secure.
It was easy, but it's the day before my event and I haven't received my tickets yet.
Purchasing the tickets was smooth and easy. Also provided some warranties.
Easy to navigate and find the pricing and seat location I wanted.
I will not receive my tickets until 2 days before a show in November (writing this in June). Further, I was only given a row and section, not seat numbers. I don't even know how the tickets will be received, assuming I get them at all.
Done in quick time, no issues at all. Good to be able to use. Nice available seats
Very satisfied with my ticket purchase, it was quick, convenient, and without hassle.
My $30.00 tickets turned into over $100 with all the fees when ordering the tickets.
Emails are confusing. None of the emails are entitled "confirmation" but rather "order summary" and "ticket transfer summary".
Was able to get tickets in a matter of just a few minutes! Seamless process!
Great experience with the website. No issues so far. Looking forward to the experience.
Always easy, great to have parking arrangements made prior to arriving at the facility
I thought I bought my parking tickets directly from the parking lot owners, Buying parking tickets from a reseller is disappointing
Thought I was buying tickets directly did hat not have a clue it looks so official so I paid $35 more not happy. I'll know better next time.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members