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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Everything worked well. First time using, so concerned during the process that all was legit.
Buying the tickets were good takes a while to get the tickets
Thank you for providing an easy process to purchase the tickets.
I bought these tickets thinking it was from the venue and the user interface is terrible. None of the hyperlinks in the emails work and trying to contact someone to verify the legitimacy of the tickets is proving difficult.
Fast and reliable way to get my tickets out of the country! I didn't not have any issues.
Had to verify email. Did that. But still can't find my tickets.
Computers are too complicated for this type of transaction, people do better.
This is the second time I have received this survey, and the second time I have responded to it. Is there a problem with my account? I have downloaded and printed my tickets.
Reasonable price for tickets. Process was quick and simple.
The ticketing process is confusing and I have not received tickets only order confirmation with instructions for other actions I must take in order to get the tickets on my phone for admittance. I have not consummated the deal yet b/ I am uncomfortable with the digital and much more comfortable with analogue systems, but we will see. Thanks for asking.
Easy to use and also quick. Had tickets fairly quickly too. The
I have not received tickets yet. I have a trip planned around these tickets. Other tickets from ticketmaster have arrived no problem, purchased same day
I received my tickets within minutes with clear and easy instructions on how to download them
My tickets won't be released until the day before the event? That is not convenient, and can I trust that they will arrive?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members