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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Seems fine. I suppose we will get tickets closer to time of concert.
I bought tickets for the same day event and wasn't sure if they could be transferred in time. Well I sure was surprised. Got tickets within the same hour I bought. Amazing!
All in all, your concert ticket shopping and purchasing website works. Would have liked to have been able to view exact seat(s) location.
It was quite easy to select the tickets I wanted and pay. I got a couple of access codes throughout the process but that's to be expected these days.
Need the passes as soon as possible, not the day before the game
So easy and intuitive, got my tickets in no time at all. Just the best.
Couldn't find the email because I didn't know what the name of the entity the sale went thru. Tried to transfer the tickets and it wouldn't let me
Super easy purchase process. Everything was as described.
No French. Advert in Canada not specifying that price is in US $. No phone number to call for help.
Easy to use site until you receive an email asking you to complete a survey to submit your answer regarding confirmation.
Easy to maneuver through the steps to purchase tickets
Very easy, got notified quickly through email regarding tickets.
Purchased a parking pass for the garage and everything was nice and easy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members