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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was very easy and everything went through without no problems.
TicketOnSale provides a convenient way to purchase event tickets at competitive prices. Their user-friendly platform offers a wide selection of seats for concerts, sports, and live events. With secure checkout and reliable delivery, customers can trust they'll receive their tickets on time, making the experience smooth and stress-free.
I immediately emailed after my purchase to try and cancel - no response
I was on Ticketmaster and all of a sudden I ended up paying my tickets in US dollars at an outrageous price very bad experience it was traumatizing
Very straight forward and easy to use unlike some other ticket sites out there today.
At first, I'll admit I had a few doubts about using this site—I hadn't heard much about it before, and you never know with ticket platforms these days. But I was pleasantly surprised! The booking process was fast, the confirmation came through almost immediately, and the tickets worked without any issues. Customer service was responsive too, which helped ease any concerns I had. In the end, everything went perfectly. I'd definitely consider using this site again for future events!
Feel ripped off. I live beside the ball park in Vancouver, Canada but later found out the tickets were paid for in USD for my home ball park. You all hood winked me into thinking it was in Canadian dollars.
For the most part it was ok. I wish there would have been an option to pick seats as soon as the process began. I didn't find out until the tickets were emailed, where the seats were.
No button to cancel! No refunds! For something I didn't know it was so far away! Horrible!
Received 120% store credit, coupon never expired.
Easy purchasing process
It was good. I placed order and immediately contacted them to request refund since it was wrong day and amount of tickets.
Everything super easy. Except that you are obligated to write a 50 characters coment about the use of the service lol. But really, the app works amazing, the payment was easy as well. The best app at least for me to buy any tickets
Ticket prices were ok… but the extra fees are not ……………………..
I wish when dealing withe a Canadian production, in Canada and purchasing tickets in Canada, the ticket values were displayed is CDN$.
Great experience. Going through the process was very easy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members