On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
A little difficult to get started, but i got through the purchase process and the tickets were sent to me with no hassel.
Waiting for my actual tickets to be sent via email. Hoping they come soon. Prefer immediate tickets upon pay.
I was shuttled on the link to a USA ticket purchase location. Not easy to get back to the Canadian location. Also, actual seats could not be selected... only general location e.g. balcony and row.
Bought parking passes for game. Easy process. Would use Ticketmaster again for this purchase.
Bought tickets for an event slow website I am hoping that these tickets are the real event tickets I'll let you know if tickets are valid or ripoff
Great price on tickets, less than other website so very happy
I had a seamless experience ordering tickets for a Pat Benatar show in September that I wanted to attend.
Previous experience was confusing. Yellow parking needs to state that it doesn't matter where you park. Also, the traffic directors need to tell you that you park in any yellow lot.
I chose to use this company to buy my tickets because it made the process easy, secure, and reliable. By booking through an established ticketing platform, I could quickly compare options, check availability, and lock in the best seats without stress. Their streamlined service let me complete my purchase and confirm my attendance effortlessly. Using a trusted vendor also gave me confidence that my transaction would be processed safely, and that I'd receive real, valid tickets on time. Overall, partnering with a professional ticket provider saved time and ensured peace of mind.
Everything went smoothly, no issues that I noticed. Worked for me.
This experience was effortless and quick! Highly recommend!
🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻
Tickets delivered electronically day of show, quick and easy
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members