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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I paid $45 dollars for a spot that was only $10 to park. This site is a rip off.
It was easy to make the purchase. Just waiting on the tickets
My experience was a bit challenging. I had trouble navigating through the process of ordering the tickets and confirming the order afterwards.
Fue muy rápido el servicio y precios accesibles espero pronto comprar de nuevo
The tickets I had bought have a very good price and was super easy to access
Over priced parking tickets for same date of event should have just paid at game for the cost should have been closer had to walk 6-7 blocks
Quick and easy to use platform. Love the visibility as always to choose my seat and check out options. I hate the fact that the tickets price are in US dollars when I am in Canada for a Canadian concert
Confusing process to get the tickets, some of the emails went to my junk mail and I didn't know I received them
Easy process to pick and purchase tickets for any ballgame available
We use this site all the time to purchase Padres tickets. The choices and prices are always excellent and ticket delivery is easy.
I inadvertently purchased tickets through this site as it appeared to be linked to the venue - but it was not -I found this to be a bit deceptive. Then the tickets that were delivered to my phone have an unusual line that traces back and forth over the barcode -this prompted me to contact the on-line chat to find out if this is normal. So a few hiccups... I also think the transaction fee is exorbitant
I didn't like that it got switched to usd for Canada so I paid way too much. There was timer as well so it gives a lot of anxiety buying them
Did a search on the 2025 FIFA Club World Cup and got good seats at a fair price. The mobile experience is challenging because you have to scroll a lot and change sections a lot to compare seats.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members