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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very easy to use :) thank you so much! I will definitely get tickets here again!
Easy to purchase tickets but haven't received them yet. I did get an email stating I would get them before event.
I was not able to cancel my purchase even though I see it is an option, I tried to cancel it minuted after the purchase since I noticed it was too far away from where I stay. I am a from outside the US.
It seems like a lot of hoops and waiting to get my ticket. Other sites show it immediately and I have not seen it yet. I downloaded the AXS app like I was told and still do not see my ticket in there. Please advise.
I accidentally purchased tickets for the wrong dates and I tried to get your company to switch the dates for me. Unfortunately no one would help me with this. I was stuck paying for tickets that I couldn't use.
I still don't understand where we are sitting in General Admission
Ordered twelve tickets. Three different cars at different times. Need to do pass out tickets the day before. Don't know how to contact customer service. Please contact me. *******102
I would have loved a link to click and see the ticket, but I had to create an account, set a password, then return to the other site, put in my credentials, then see the ticket. I was rushed, which probably made it feel worse than it was.
Has to use a laptop to finish getting tickets vs using my mobile phone. Had to find a computer to finish my purchase/download.
Complicated process just to buy tickets. This survey requires 50 characters to submit! Too much.
Great. The overall experience was a once in a lifetime dream. Glad I can make it to Toronto again to watch the exciting blue jays play again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members