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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I am able to see a bar code and a ticket, but am not able to save the ticket to my phone. Will the email ticket suffice for my admission to the event?
Difficult and confusing and I am not happy with surprise charges, a Scalper type sales group. We should have Canadian sales for our choices, not all American. 🤔😵💫🦄
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These tickets were more expensive than actual price of the tickets sold at the venue. They had someone else's name on them when I got the confirmation. Your's is a 3rd party resale site.
Very good, I enjoyed the short time it took to have a team member reach out to me for concerns brought up. Very good website and will use again
I have not received my tickets. It says that my tickets will be delivered to me electronically on July 31,2025.
Did receive confirmation for parking garage but it took a little longer than I expected since I need parking immediately.
I was surprised and a little annoyed that tickets for a concert to take place in Toronto, Canada, had to be paid in US dollars.
Very good service and process to get my tickets was well. Thank you!
These tickets are too expensive, and you can't cancel. I thought I was on Sight and Sound site.
I paid $45 dollars for a spot that was only $10 to park. This site is a rip off.
It was easy to make the purchase. Just waiting on the tickets
My experience was a bit challenging. I had trouble navigating through the process of ordering the tickets and confirming the order afterwards.
Fue muy rápido el servicio y precios accesibles espero pronto comprar de nuevo
The tickets I had bought have a very good price and was super easy to access
Over priced parking tickets for same date of event should have just paid at game for the cost should have been closer had to walk 6-7 blocks
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members