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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Super easy and way better than TicketMaster. Dont look any further when you want to purchase tickets to the best events.
I haven't even received my tickets yet so idk why it wants me to write a review and keeps sending me emails to do it, I haven't gotten my tickets yet and ordered almost 2 weeks ago so there's nothing to write.
I had a good experience and will likely buy from here again soon
I don't like that I have to wait to get my tickets. Every other site emails the tickets right away
My parking tickets have not shown up in my ballpark app nor do I have an email with them attached
My experience was good they didn't take long at to release my tickets
I have not been able to establish on account in order to get my ticket. What do I do now?
Terrible way to purchase and receive tickets. If something goes wrong with the phone your tickets are lost. Making the purchase of the tickets is just as bad.
Hard to describe the experience when just used the service for the first time.
Purchased tickets at good price - delivered & used with no issues.
I thought everything was fine, but I keep getting this "confirm your ticket confirmation" email. Now I am concerned! The concert isn't until November, BUT i don't want the seats I bought to be sold to someone else... this is all too confusing! ZZTop at Shreveport Memorial Auditorium!
I still have not received the actual ticket. Will I be contacted after this review with the actual tickets for the show?
Facilita las cosas para ir a disfrutar de eventos realizados y sientes confianza de adquirir el servicio.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

