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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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62,522 reviews

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Puerto Rico
1 review
0 helpful votes
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Exelente
July 13, 2025

Exelente servicio recomendado! Hasta el momento todo bien

Date of experience: July 3, 2025
New Jersey
1 review
0 helpful votes
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Great
July 13, 2025

Had no problems trying to find the tickets I need and very good pricing

Date of experience: July 3, 2025
Texas
1 review
0 helpful votes
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Great site!
July 13, 2025

Super easy and way better than TicketMaster. Dont look any further when you want to purchase tickets to the best events.

Date of experience: July 3, 2025
California
1 review
0 helpful votes
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I haven't even received my tickets yet so idk why it wants me to write a review and keeps sending me emails to do it, I haven't gotten my tickets yet and ordered almost 2 weeks ago so there's nothing to write.

Date of experience: July 3, 2025
Texas
3 reviews
0 helpful votes
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Cheap tickets
July 13, 2025

They was pretty good prices for the tickets and quick to deliver them

Date of experience: July 3, 2025
Michigan
1 review
0 helpful votes
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Good
July 13, 2025

I had a good experience and will likely buy from here again soon

Date of experience: July 3, 2025
California
1 review
0 helpful votes
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I don't like that I have to wait to get my tickets. Every other site emails the tickets right away

Date of experience: July 3, 2025
Georgia
1 review
0 helpful votes
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My parking tickets
July 13, 2025
Updated review

My parking tickets have not shown up in my ballpark app nor do I have an email with them attached

Date of experience: July 3, 2025

Easy
July 4, 2025
Previous review

Easy. Hopefully no problems on-site

Date of experience: June 24, 2025
Kentucky
1 review
0 helpful votes
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Excellent
July 13, 2025

Very satisfied, look forward to using again in near future. Always a good idea to know where to park for out of town events.

Date of experience: July 6, 2025
Florida
1 review
0 helpful votes
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Good
July 13, 2025

My experience was good they didn't take long at to release my tickets

Date of experience: July 3, 2025
Missouri
1 review
0 helpful votes
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Confused
July 13, 2025
Updated review

I have not been able to establish on account in order to get my ticket. What do I do now?

Date of experience: July 3, 2025

!
June 18, 2025
Previous review

!

Date of experience: June 8, 2025
California
1 review
0 helpful votes
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Yes great
July 13, 2025

Thank you it was easy and quick to get tickets for the upcoming game

Date of experience: July 3, 2025
California
1 review
0 helpful votes
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Concert tickets
July 13, 2025
Updated review

Terrible way to purchase and receive tickets. If something goes wrong with the phone your tickets are lost. Making the purchase of the tickets is just as bad.

Date of experience: July 3, 2025

Hard to describe the experience when just used the...
June 25, 2025
Previous review

Hard to describe the experience when just used the service for the first time.

Date of experience: June 15, 2025
Canada
1 review
0 helpful votes
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Fast efficient customer service.
July 13, 2025

Purchased tickets at good price - delivered & used with no issues.

Date of experience: July 3, 2025
Texas
1 review
0 helpful votes
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Tickets
July 13, 2025

I thought everything was fine, but I keep getting this "confirm your ticket confirmation" email. Now I am concerned! The concert isn't until November, BUT i don't want the seats I bought to be sold to someone else... this is all too confusing! ZZTop at Shreveport Memorial Auditorium!

Date of experience: July 3, 2025
New York
1 review
0 helpful votes
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No ticket
July 13, 2025

I still have not received the actual ticket. Will I be contacted after this review with the actual tickets for the show?

Date of experience: July 3, 2025
Canada
1 review
0 helpful votes
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Deceiving
July 13, 2025

It never showed it was US funds. A Canadian concert in a Canadian city with a Canadian band. Then billed in US funds. A total rip off

Date of experience: July 2, 2025
Massachusetts
1 review
0 helpful votes
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Review
July 13, 2025

I cannot be completely honest about my experience due to the fact that the show hasn't happened yet and I ha nt received my tickets yet.

Date of experience: July 9, 2025
Illinois
1 review
0 helpful votes
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Muy practico
July 13, 2025

Facilita las cosas para ir a disfrutar de eventos realizados y sientes confianza de adquirir el servicio.

Date of experience: July 9, 2025
New York
1 review
0 helpful votes
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Tickets
July 13, 2025

3 different attempts to get tickets & almost gave up. Almost gave up but tried 1 more time & went through. We hope to see a great show.

Date of experience: July 3, 2025