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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,167 reviews

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Georgia
1 review
0 helpful votes
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Easy and convenient
July 19, 2025

Searched for parking at Yankee Stadium as I was on the way in for the game. It was easy to find a convenient spot in a garage right next to the stadium. I would certainly use this service again.

Date of experience: July 15, 2025
Canada
1 review
0 helpful votes
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Medioker
July 19, 2025

Would like to have an option to have your tickets printed.
Thank you

Date of experience: July 9, 2025
Colorado
2 reviews
0 helpful votes
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Quick and Easy
July 19, 2025

TicketsOnSale provided an excellent experience to get the parking passes I needed. The transaction was quick and easy with nothing more than my cellphone.

Date of experience: July 15, 2025
Ohio
1 review
0 helpful votes
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Parking pass
July 19, 2025

Purchased and sent o my Ballpark app seemed easy enough no issues in my experience.

Date of experience: July 12, 2025
Canada
1 review
0 helpful votes
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Getting tickets
July 19, 2025

Overall good but a bit hard to follow as even though there is an English version sometimes hard to find and to many links to keep clicking on

Date of experience: July 14, 2025
Indiana
1 review
0 helpful votes
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Wicked ticket
July 19, 2025

Got my ticket fine. Don't really have anything else to say, just wanted to stop getting emails asking for reviews.

Date of experience: July 9, 2025
Wisconsin
1 review
0 helpful votes
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Tickets
July 19, 2025

Good. Easy and straightforward. Will use again in the future

Date of experience: July 9, 2025
Switzerland
1 review
0 helpful votes
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Laborious
July 19, 2025

I just find it inconvenient and i still dont have my tickets yet.

Date of experience: July 13, 2025
Maryland
1 review
0 helpful votes
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Did not receive ticket yet
July 19, 2025

Concert is in 3 days. Awaiting ticket. I did receive confirmation email.

Date of experience: July 9, 2025
Utah
1 review
0 helpful votes
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Tickets
July 19, 2025

Easy to negotiate and purchase tickets on this site. Will use again for future purchases

Date of experience: July 8, 2025
California
1 review
0 helpful votes
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Getting tickets
July 19, 2025

Super cheap and easy although nervous about receiving tickets day before event.

Date of experience: July 8, 2025
California
1 review
0 helpful votes
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None
July 19, 2025

Good so far. ……………………./…/./////././/////……….///////

Date of experience: July 8, 2025
Canada
1 review
0 helpful votes
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Great
July 19, 2025

Great. Good experience. Friendly staff. Have a good evening!

Date of experience: July 8, 2025
California
1 review
0 helpful votes
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Tickets not received.
July 19, 2025

I paid for my tickets days ago and haven't received them. Where are they?

Date of experience: July 11, 2025
Massachusetts
1 review
0 helpful votes
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Parking ticket purchase
July 19, 2025

Ordered parking tickets and received them on time. Thank you.

Date of experience: July 8, 2025
Illinois
1 review
0 helpful votes
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Easy
July 19, 2025

Easy to buy tickets and get them sent to you. Lots of communication.

Date of experience: July 11, 2025
Canada
1 review
0 helpful votes
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It was good
July 19, 2025

No problems at all. My experience was great with no issues at all

Date of experience: July 8, 2025
Michigan
1 review
0 helpful votes
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Good experience
July 19, 2025

Everything went smoothly, no issue receiving pass and no issues using it once it was transferred to me.

Date of experience: July 15, 2025
Canada
1 review
0 helpful votes
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Purchase was fast
July 19, 2025

Great Purchase and fast to pick best prices up and offer. Great experience and response

Date of experience: July 11, 2025
Florida
1 review
0 helpful votes
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A litt; e confusing
July 18, 2025

You sent me an email that sent it wasn't my ticket but it was a confirmation of my ticket.
Just tell me if it'smy ticket or not.
Plus I bought it as a present for my sister for her birthday.
So, I sent it to her which makes it more confusing.

Date of experience: July 14, 2025