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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Searched for parking at Yankee Stadium as I was on the way in for the game. It was easy to find a convenient spot in a garage right next to the stadium. I would certainly use this service again.
TicketsOnSale provided an excellent experience to get the parking passes I needed. The transaction was quick and easy with nothing more than my cellphone.
Purchased and sent o my Ballpark app seemed easy enough no issues in my experience.
Overall good but a bit hard to follow as even though there is an English version sometimes hard to find and to many links to keep clicking on
Got my ticket fine. Don't really have anything else to say, just wanted to stop getting emails asking for reviews.
Concert is in 3 days. Awaiting ticket. I did receive confirmation email.
Super cheap and easy although nervous about receiving tickets day before event.
I paid for my tickets days ago and haven't received them. Where are they?
Ordered parking tickets and received them on time. Thank you.
Everything went smoothly, no issue receiving pass and no issues using it once it was transferred to me.
Great Purchase and fast to pick best prices up and offer. Great experience and response
You sent me an email that sent it wasn't my ticket but it was a confirmation of my ticket.
Just tell me if it'smy ticket or not.
Plus I bought it as a present for my sister for her birthday.
So, I sent it to her which makes it more confusing.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

