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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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EL UNICO DETALLE QUE ME PASO CON LA COMPRA DE MIS BOLETOS, ES QUE POR ERROR PUSE QUE QUERIA PROTECCION EN LA COMPRA Y ME HICIERON UN CARGO DE UN SEGURO POR 88USD MAS, YA ENVIE UN CORREO CANCELANDO ESE SEGURO DE PROTECCION, PERO HASTA HOY 18 JULIO 2025 A LAS 17:30 HS AUN NO ME LO REEMBOLSAN, NO SE SI UDS ME PUEDAN AYUDAR
Got parking pass too late to use had to park on public street and walk almost 2 miles
It would be nice to be able to purchase parking at the same time.
Very user-friendly... will use this platform again. My great-granddaughter wants to attend a Red Wings game... it's going to be a girls' night out.
No problems they tickets via email and I was happy to receive them
I hadn't purchased digital tickets before and did not know each ticket was separate to download. Got is sorted at the ticket booth.
Never used this company before. Won't relax till I receive the tickets.
Easy and efficient way to purchase parking ticket. Will purchase again
The initial effort was bizarre b/c there were two separate instantiations of MLB required. One on Phone and One on my laptop. Not realizing this led to confusion and a call to support who also had some issues with the way it was applied. In the "first" end on my phone I was required to use a really big link in an email (as I recall how to access it) to access the tickets. Then later on it all came through on my phone and now I simply login to MLB app from an email on my phone and VOILA! There's my MLP game tickets and my parking tkt
This was the easiest purchase of anything I've ever experienced. I keep checking to see if I didn't miss or skip anything, it can't be THAT simple.
Easy and straight forward. No issues with ordering and accepting tickets.
C'est bien mais uniquement en anglais et la devise de l'argent est en US
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members