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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Was an easy and great way to buy tickets to someone I have admired for so long!
My previous experience was very good. That's why I'm a returning customer. Thank you
It is an interesting business model. However, no that the tickets are speculative and you won't get them until close to the show -- at least that was my experience.
I was foolish and did not realize this was no a reputable ticket sell and feel uncertain ths will be a real ticket
Nothing but trouble. I still don't know if I have finalized being ready to walk into the veue
Easy and convenient! No worrying about finding a parking space.
The need to fill this out to confirm is unecessary especially insisting on 50 characters
It Went well, was an over all good experience. Thank you for everything
A little too complicated to be able to get my tickets. Please make it easier not complicated.
First time ordering. Not sure yet how this experience will be
I was able to order tickets quickly and they arrived within hours of purchasing them.
I had a hard time submitting the ticket order and it didn't provide the seats until after I received the tickets. I was mot aware the pricing was in American dollars and I did not see anywhere on the site it said that.
Easy and quick transactions with tickets on sale wil definitely be using this site again
It all went smoothly for this Nana ( one who isn't the most gifted at technology) Once the show is over and I know it all worked, then I will be able to better give an opinion. Please check back after 12/6/25 show time!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members