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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was open to security checking my back pack. But they wouldn't allow it. If there is no reason to suspect anything is coming in to the grounds that I can not keep my back pack that was not the large
It was easy. Opened my browser and went to the site, picked my show and seats. Hit purchase. It wasn't brain surgery.
Ease of buying tickets just hate the timer. Love the concerts I go to with Ticketmaster!
Parking Pass for concert. Didn't like that I had to wait on my pass. Anxious!
Ordered my tickets and didn't receive them. It's been 4 days. Got a confirmation email and then an email asking for this review but no tickets….
The process was very quick and has been very easy. Would purchase from them again.
It was easy and very efficient. Happy with the purchase and looking forward to making more.
This company is shady. I tried to reach out to them the instant I hit click on the purchase and the email they provided bounced back with a demon failure. I then proceeded to try to call and live chat. The phone number provided puts you into a voice mail system that will never get you an actual person to help you. The "live chat" doesn't come up as live in the beginning but does eventually get there. However, when you actually get a live person, it is very slow. Like I typed a couple of times "are you there?" Eventually, they came back with the "we can't help you." and go ahead and complain but it's going nowhere response. Hence my words of warning to others. This company is borderline scammy...
I think the tickets should be sent via email automatically without having to sign up for a ticketmaster account. Also I don't understand why you can't just take a screen shot of the tickets like I do for literally everything else.
The experience is food. They should have representatives who speak Spanish.
No tickets sent. Venue says it's a scam. And there are no tickets apparently.
Good experience only issue is that the confirmation email said I need to accept to receive my ticket but there is no place In the link to accept them
We purchased a parking pass for the Brandon Lake concert in Nashville. The pass got us in the parking garage but after the concert when we went to leave we could not get out of the garage with the QR code provided and had to pay for a full 24 hours as if we had a lost ticket!
Very easy great & fast service. I ordered 2 sets of 2 tickets on the morning of the baseball game and received the tickets to my email within minutes and saved the 4 tickets to my wallet. The whole process was seamless. Thank you it was the easiest transaction I have experienced so far! Thank You!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members