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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I don't want to leave a review as i haven't done anything but purchase tickets that i can't even print
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Tickets were received without any trouble. I was pleased with the ease of use.
Dont plan to use again. The order needed to be cancled at check out and it wouldnt leae the page until i said next.
They was Accommodating, it was easy to Navigate. Thank you!
Terrible. I still have not received my tickets on my AXS. The service is not helpful.
Great! It was easy to do and didn't take a long time either! I will be inclined to use the service again.
Seemed expensive and difficult to find. Hope these are really valid
Seems like I have to take this survey to get my confirmation.
Not digging it.
I just followed the easy to understand prompts and it went so easy and quickly. Would use it again
Confirmation email came with clear instructions. That was very helpful. Added the tickets to my wallet, it was very clear on the terms and conditions.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members