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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,360 reviews

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Texas
1 review
1 helpful vote
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Unknown costs
June 7, 2023

I paid $100 above the ticket price and unknown cost. Tickets on sale did not supply that information before I make my purchase. I feel cheated buy tickets on sale and I know that tickets on sale would've charge me $50 per ticket I would have purchased them directly from the artist

Date of experience: May 8, 2023
Maryland
1 review
0 helpful votes
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Wwe tickets
June 7, 2023
Updated review

Haven't received my tickets. Actually very nervous cause people have told me I should get them automatically. I hope this is a joke. These tickets are for a disabled girl and I can't afford to replace them

Date of experience: May 8, 2023

Easy and clear
May 4, 2023
Previous review

Easy and clear

Date of experience: May 4, 2023
Mexico
1 review
0 helpful votes
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Great option
May 8, 2023

It´s a great option for tickets and a safe way to buy online hope to use again.

Date of experience: May 8, 2023
Washington
1 review
0 helpful votes
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Fees are getting out of hand
June 7, 2023

I paid $180+ for a pair of $66 tickets. That's pretty ridiculous.

Date of experience: May 8, 2023
Missouri
1 review
0 helpful votes
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If I could give a 0 I would
June 7, 2023

I got told that I'd receive my tickets the day I bought them, I did not. Customer service told me "don't worry you have till the day if your event to get them" everywhere online said they'd do this and that's how they scam you and you'll never receive your tickets

Date of experience: May 8, 2023
Puerto Rico
2 reviews
0 helpful votes
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Boletos
May 8, 2023

No me gusto que no permite escoger el asiento, pero fue fácil la comora

Date of experience: May 8, 2023
Texas
1 review
0 helpful votes
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I tried to purchase Cure tickets through live nation. I was sent to this site that cannot legally sell The Cure tickets. After getting redirected to Paypal and after being charged, they said my cart had expired. That led to try again with the exact same results. Now I might have purchased 2 sets of tickets from an UNAUTHORIZED dealer. I'm very dissapointed. Pretty shady.

Date of experience: May 8, 2023
Canada
1 review
0 helpful votes
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No tickets delivered
June 7, 2023

I have tried multiple delivery methods and I have still not received my tickets. I reached out to customer service almost four days ago and no response. These tickets were almost $400 and I don't have anything for it.

Date of experience: May 8, 2023
Louisiana
1 review
0 helpful votes
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I did not find out until after I submitted my payment/request that my view was obstructed. This information was included on my confirmation email. This information should have been provided to me BEFORE I purchase the tickets. Not afterwards. I was told that it was up to me to sell the tickets to someone else if I didn't want them. I don't work for this venue or the ticket company. It is not my responsibility to sell tickets. Especially tickets that were sold to me without providing all the needed information. I will never attend another show at this venue or shop through this ticket company. EVER!

Date of experience: May 8, 2023
Minnesota
1 review
0 helpful votes
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It pissed me off. Down loaded Gpay, Gwallet,ticket master and went on a 4 hour search to try and bring up my tickets.

Date of experience: May 8, 2023
Puerto Rico
1 review
0 helpful votes
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Excelente
May 8, 2023

El realizar la compra fue sencillo y mis taquillas llegaron rápidamente. No tuve ningún inconveniente. A buen precio!

Date of experience: May 7, 2023
California
1 review
0 helpful votes
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Concierto
May 7, 2023

Muy eficaz y rápido de comprar
Una experiencia inolvidable

Date of experience: May 7, 2023
Virginia
1 review
0 helpful votes
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Terrible
June 6, 2023

I never received the tickets and had to buy new tickets at the event.

Date of experience: May 7, 2023
Arizona
1 review
0 helpful votes
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Very good
May 7, 2023

Not to bad to navigate around the only thing was bad was trying to choose your set.

Date of experience: May 7, 2023
Florida
1 review
0 helpful votes
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Adele@dania improv
June 6, 2023

These tickets was a fake and did not get to see the show. Got to venue and staff stated tickets was fraudulent and was denied entry a dania improv comedy theate...DON'T PURCHASE ANYTHING THROUGH THIS SITE. I LOST $298.99

Date of experience: May 7, 2023
North Dakota
2 reviews
0 helpful votes
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I'll let you know when I go to the concert. I couldn't obtain my tickets and I tried contacting tickets on sale and I couldn't reach them

Date of experience: May 7, 2023

I'll let you know when I go to the concert
May 7, 2023
Previous review

I'll let you know when I go to the concert

Date of experience: May 7, 2023
Puerto Rico
1 review
0 helpful votes
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My review
May 7, 2023

The site is easy to use, I was somewhat waiting for the arrival of the tickets, but they arrived just in time.

Date of experience: May 7, 2023
New York
1 review
0 helpful votes
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Sneaky Sneaky
June 6, 2023

I did not appreciate the way the insurance offer was structured. No price listed when I selected "protect your purchase" and the process not adjusting gives the impression that the service is at no additional cost. After completing my purchase I am told that I will see the insurance as a separate charge. I still don't know what it's going to cost me at that point. I feel that this is a bit of a deceptive practice and that you should be upfront with all costs associated with the purchase.

Date of experience: May 7, 2023
New York
1 review
0 helpful votes
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Matt Rife
May 7, 2023

I was attempting to purchase tickets for the same show in my area, but the tickets were RIDICULOUSLY overpriced, according to the comedian we were going to see. This site is the only one I could find that had tickets for his show, at the price he has told his followers he charges. Now I am driving myself and 2 other people out of state, 5 1/2 hours from where we live, to go see him because of this site. Now we get a show and a mini vacation, while at the same time doing as he has asked. And that's to not pay inflated prices for his show..

Date of experience: May 7, 2023
Washington
1 review
0 helpful votes
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This is a scam and a fraud
June 6, 2023

I purchased I thought 4 tickets together for my wife and 2 young children but after the purchase was informed that the seats are not together. The link I clicked on was from the event website and did not have any disclosures or warnings about seats not being together. I contacted your company to cancel the order literally as soon as I received the email letting me know seats were not guaranteed and was told all sales are final. I have reported you to my Amex card as a fraudulent charge.

Date of experience: May 6, 2023