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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,360 reviews

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Canada
1 review
0 helpful votes
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Surprised
June 9, 2023

This is the first time a company has ever made me wait THE DAY BEFORE THE CONCERT to receive my tickets….

I have always received them to my email within a week of purchase….

Date of experience: May 10, 2023
Wisconsin
1 review
0 helpful votes
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Mad
June 9, 2023

Overpriced tickets! Thirty plus more than Ticket Master! I will never use you again!
Trying to do a nice trip for grandsons and you scam me!

Date of experience: May 10, 2023
New York
1 review
0 helpful votes
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Awesome
May 10, 2023

Perfect for the price and good seating
Pretty easy

Date of experience: May 10, 2023
Arizona
4 reviews
0 helpful votes
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World's oldest rodeo
May 10, 2023

Easy to navigate the purchase and was efficient to review the seats to purchase.

Date of experience: May 10, 2023
New York
1 review
0 helpful votes
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This is a scam! Prices are 3 times higher!
This is scam! Prices are 3 times higher!
This is scam! Prices are 3 times higher!

Date of experience: May 10, 2023
New Mexico
1 review
0 helpful votes
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Chicago symphony Orchestra
May 10, 2023

I visited Chicago by my DDW(Medical Gastroenterological conference).
I choose Chicago symphony for my memory of visiting Chicago.

Date of experience: May 9, 2023
District of Columbia
1 review
0 helpful votes
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I don't trust this page I don't received my tickets

Date of experience: May 9, 2023
California
1 review
0 helpful votes
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Poor
June 9, 2023

I haven't received my e tickets and and I spent over $300 on them

Date of experience: May 9, 2023
Washington
1 review
0 helpful votes
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I purchased tickets to a concert and in accordance with their policy I knew I would get the tickets I purchased or "comparable". Well the tickets I got were 3 times the price of tickets face value, and not in a comparable area at all. They were significantly farther back, and on the other side of the arena. When I contacted them to make it right, I got run around by a guy who was clearly just saying what he had to to make me go away, and nothing was resolved. I'm just waiting for the charge to clear so I can dispute it with my bank.

Date of experience: May 9, 2023
Canada
1 review
0 helpful votes
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Easy and cheaper
May 9, 2023

It was good and easy, It would be better if I had been able to see the exact location of the chairs/sits.

Date of experience: May 9, 2023
GB
1 review
0 helpful votes
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Found this so easy to use I have bought tickets from the Uk and was a little bit concerned but I had no worries they came into my in box with minutes

Date of experience: May 8, 2023
California
2 reviews
17 helpful votes
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Questions
May 9, 2023

Picking seats easy with a simple checkout process. Confirmation email doesn't specify specific seats though. Just section and row.?

Date of experience: May 8, 2023
South Dakota
1 review
0 helpful votes
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Invalid tickets
June 8, 2023

When I got to the circus at Rapid City SD I was advised that the tickets I bought were useless and I had to buy tickets at the window.

Date of experience: May 8, 2023
Florida
1 review
0 helpful votes
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Compra de entradas
May 8, 2023

Excelente experiencia. Cumplieron con la prestacion del servicio. La entrega de las entradas fue oportuna.

Date of experience: May 8, 2023
Nevada
1 review
0 helpful votes
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Bad experience
June 7, 2023

I purchased the wrong day for my tickets messaged chat box and rep said he couldn't switch my tickets that I had to sell them on a different website and repurchase new tickets. I paid over 500 for three tickets and I wasn't going to spend an additional 500 with the chance of not selling the ones I already had. I know how those websites work I e already lost 700

Date of experience: May 8, 2023
Arkansas
2 reviews
0 helpful votes
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Have better customer service
June 7, 2023

Very bad service do not know how to treat customers

Date of experience: May 8, 2023
Virginia
1 review
0 helpful votes
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Too many fees...
May 8, 2023

Quick and easy but, all these extra fees... What happened to the good old days when a price was a price...

Date of experience: May 8, 2023
Illinois
1 review
0 helpful votes
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A Little Unsure...
June 7, 2023

After making my selection, I purchased 2 tickets. I did select the section of the venue, but was not able to select a seat, or to see which seats were open.

Date of experience: May 8, 2023
Florida
1 review
0 helpful votes
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Great
May 8, 2023

On point. Secure website. I've bought a few times before.

Date of experience: May 8, 2023
Michigan
2 reviews
0 helpful votes
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5 star
May 8, 2023

Very easy to use and tickets are already in my inbox.

Date of experience: May 8, 2023