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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was confusing to me as I'm not computer savvy. I hope I only bought one ticket because of being so confused!
Loved that you saw that I hesitated on my purchase and sweetened the deal with a 10% discount. Thank you!
The website was easy to use and my order was processed very quickly.
Selling tickets at 10 times the face-value is immoral, if not illegal. I will never use you again. I have reported you to the NC Attorney General.
I am waiting for assurance that I will receive my tickets. The service expert who I spoke with nice and tried assuring me the company is ethical and honest about the transaction
We'll see how easy this was when I get my tickets! Ha!
These tickets were at any person's affordability met more than my expectations
Ok hard to go back and forth for seats and purchase.
I thought the price was fair for the seats we got but what else was included?
Parking and FMF? Not sure what that entailed… I guess what's why the price was jacked up… not sure if I'll use this service again
Buyer beware
The experience was great until I paid for the tickets and was told I won`t see my tickets until the day before the concert. Why are they not available to me now?
The overall navigation of the website was easy but the cost was almost twice as much as TicketMaster
Mala experiencia porque no me enviaron mi boleto y no me atendieron para mi reclamo sobre la situación que paso
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Site was easy to maneuver. Thought fees were a little high. But overall a good experience.
I went to Windjammer site to purchase tickets and somehow got linked up with your site when I press book tickets on their site. I didn't realize it until I got the confirmation and noticed the charge was 226 Dollars Way over the tickets at Windjammer.
We never received our tickets. I couldn't call the night of because it was too late. They said my email was wrong but that's not possible because I received two surveys from them. It is very disappointing. We did not get to go to the show and did not get a refund.
I was really happy with everything. It was my first time buying and it made it very easy
Very appreciative of how fast and personable the staff at TicketsOnSale were with my inquiry. They heard my concern and came up with a very fair and reasonable solution - definitely will be purchasing from here again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members